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February 2024 by Reagan S.
Sales guy was absolutely so rude and inconsiderate for those younger than him. Made me feel lesser than him and like i didnt deserve his respect. I would never sleep on these mattresses.
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September 2023 by Loletha Needham
Mike was awesome took total care of us. We loved the pillows he recommended and the sheets. Mike also set us up with a mattress protector that was super cool for me and another one for my husband. Last thing he explained how to use the remotes for the adjustable base - that was voice activated. If you are trying to sleep better this is the guy and the place.
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September 2023 by Kathy Bradford
Mike our salesman was very helpful showing us the options that the computer generated after we did the questionnaire.I’m not sure who’s responsible for the stress I endured today with delivery. The issue was the Takeaway on my existing queen mattress, and box springs. Delivery driver said it wasn’t on his paperwork and he couldn’t do it. I wasn’t going to accept the purchase if he didn’t take my mattress set because I was told at pos it’s listed on the paperwork. He took it but grumbled the whole time saying it was not on his paperwork, and he does not work with the guy here in Hattiesburg that sold me our bed. So I don’t know what white glove delivery means. When I called the store and spoke to Mike, he said white glove means set up and removal. Anyway, it was a very stressful couple of hours.
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September 2023 by Kyle Poehling
DO NOT give this company your money.Purchased a mattress and within 3 months one side "broke." The structure of the mattress caved and one side is just unusable."10 year warranty" the employee assured me. After following protocol with pictures and documentation I was told "it's not there yet." As in IT IS NOT BROKEN ENOUGH. Not only that but I had to repeatedly call to even get denied the warranty.I've used this company in my the past but never again. I will make it my mission to tell everyone I know just as much.
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September 2023 by Kyle P.
DO NOT give this company your money. Purchased a mattress and within 3 months one side "broke." The structure of the mattress caved and one side is just unusable. "10 year warranty" the employee assured me. After following protocol with pictures and documentation I was told "it's not there yet." As in IT IS NOT BROKEN ENOUGH. Not only that but I had to repeatedly call to even get denied the warranty. I've used this company in my the past but never again. I will make it my mission to tell everyone I know just as much.
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August 2023 by Pam Fisher
Meaghan was so nice, helpful, attentive and patient as I searched for the perfect mattress for myself. This made me feel very comfortable as a customer, and I do recommend Mattress Direct.... they're the best, above the rest!! ?
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August 2023 by Natalie Turnage
Had the best experience buying my first ever brand new mattress. Meaghan was the best! So helpful and nice. Would definitely recommend buying your mattress from here!
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August 2023 by Katherine DeViney
Very satisfied with my purchase.Michael was very friendly and helpful.
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August 2023 by Paul Sanford
It was a very great experience because of Megan!!! She is knowledgeable and no pressure sales person. I returned to the store only because Megan was such a great person to work with.
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July 2023 by Tonni Keeler
Meghan was very nice and knowledgeable of the products. She was very helpful and made the shopping experience enjoyable.
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July 2023 by Brian Townsend
Very easy and professional experience. Meaghan was very helpful. Third mattress store we walked into but the only one to close the sale so that says something too. Thanks again guys.
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July 2023 by Greg Ellzey
Mike was excellent. Great salesman, not pushy. Allowed us to take time and decide for ourselves. Good prices.
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June 2023 by pam buzbee
Mike was very helpful in our choosing a mattress and pleasant ti work with. he was very knowledgable and you all had plenty to choose from. store was clean and airy.
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June 2023 by Anicia Hill
Extremely helpful and knowledgeable staff. Was able to purchase mattress, load up in under 30 minutes. Would definitely purchase here again!
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June 2023 by Beth
I love ? my mattress and pillow. The associate was awesome great experience.