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October 2023 by Debbie Tillman
Very efficient and quick with my repair. I was very satisfied! Would recommend to anyone. Staff was very friendly and kept me well informed about my repair.Services: Auto glass repair
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July 2023 by Lanie D.
I was in a collision and went through them as recommended by progressive. Everyone I dealt with was extremely professional and thorough. I got text updates on where my vehicle was in the process and it was very easy. I'm surprised by the negative reviews, my experience was with ease and I'm so thankful because having a broken car is never fun. Thanks again!
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June 2023 by Molly Rash
They had my car from Monday morning to Wednesday afternoon and had the rear bumper put on & painted all that.. was supposed to be done the next day. So finished early. And they vacuumed my car out & washed it. I wasn't expecting all that! Super friendly service! If I have to have work done in the future will definitely use them & old definitely recommend to anyone!Services: Painting
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June 2023 by Mark Creel
They could careless about getting the job done. I they actually forgot that a 2019 Ford explorer needed headlights. One thing I can say for them is day you call, they will contact you, your part just got there. The other thing I learned was they can’t put a part on the same day they receive it. it must be a company policy. I picked up the car on Friday and today on Tuesday, parts are falling off my car as I’m driving to work. I posted a picture on Facebook the Ford Place is ordering me new parts.
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March 2023 by James Clark
I don’t typically leave reviews on businesses, but I had an exceptional experience with this team and decided to make an exception. I recently had some collision repair done on my Dodge truck as well as an entirely new paint job and I couldn’t be more impressed. They finished all the work much faster than I expected and sent me text updates almost daily. I highly recommend these guys and will definitely be using them exclusively going forward!Services: Painting
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March 2023 by Tommy Lott
Terrible experience with this body shop. Have repeatedly lied and kept me out of the loop of what’s going on with my vehicle. Order the wrong parts for my vehicle not once but twice. Have been told multiple times a set date for work to be finished and they did not hit that date by weeks. Personally visited the shop myself on the date it was supposed to be finished to find it sitting with no one working on it. Still in Pieces. Was stuck without a vehicle once my rental was up due to incompetency by this shop. Would highly recommend going anywhere else but here. Would rate 0 stars if that was an option.Update. Was told I could get my vehicle Friday “Because they still have it” and and was informed that the shop threw my door away that was needed for parts and now I’m having to wait even longer. Would love to speak with someone in corporate to let them know just how bad of an operation is being ran at the Hattiesburg shopServices: Painting
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March 2023 by Bailee Bounds
My fiancé had damage to his truck door and dropped it off with this shop in February. We have been told multiple times that the truck would be ready, however it has yet to actually be ready on time. This shop ordered the wrong parts TWICE and when we visited the shop to check on how the truck was doing it was sat there in a million pieces. We were once again told it would be ready this week, only to find out the shop had lied and they were still missing parts. They have pushed the date off multiple times and we have been renting vehicles. This is absolutely ridiculous and I would go anywhere but here to have your vehicle worked on. They are incredibly unprofessional. I would rate it zero stars.
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January 2023 by Punjabi Doctor
This company have my car for last three months and still they are unable to fix it. My car only required bumper change and some paint. They do not communicate and when I call them, they always come with some excuse. I am still awaiting for my car to be repaired and given back to me. I went there because of good google reviews but it seems like now I have to write this review so that other people dont have to go through this misery. I wish I had known this before I decided to get my car repaired there.Services: Body & Trim
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January 2023 by Titan Homes of Laurel
Horrible place, do your self a favor and look over these people. you will be glad you did took them 60 days to finally get my wifes vehicle correct. manager never calls back after trying to reach him multiple times . Tells me they do not care about there customers. they had my car tied up for 30 days over a door latch that they installed improperly and couldn't figure it out for a whole month, mean while I am paying for a rental the whole time due to incompetent people. Now the AC is out in the truck and it worked perfectly fine when the truck was brung into them. this is honestly the first bad review I have ever wrote about a company. just want to warn other people about how big of a nightmare this place is. I manage a mutli million dollar company and the lack of care for the consumer here is astonishing.
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October 2022 by Jacqueline Haynes Sims
Very polite, professional and knows their craft. I would recommend this company bto any one in need of help with fixtures on their vehicles. They are all blessed gentlemen from the receptionist to the back of the building Thank you and God ? bless
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October 2022 by Ashley Roberts
This is the best auto repair shop in Hattiesburg. Their work comes with a lifetime guarantee so if there’s ever an issue, they’ll make it right. I’ve had the best experience with them and am always more than pleased with the work they do.
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June 2022 by Nicki Allen
At first good, but they kept giving my hopes up. They told me 5 separate times my car would be ready. I'm still waiting, my car's been there for almost two months, for a ding on the back side. If I had a choice I would not go back again. However, my insurance chose them. I could go on with negative feedback, but I think you get it.
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December 2021 by Douglas W.
We used Joe Hudson for collision repair as they were associated with our insurance provider, USAA. The repairs took longer than projected and when we returned with potential follow-on complications from the repairs, we were politely informed that there was no way the leak in our rear door, which was repaired, was related. We took our vehicle to a nearby repair shop who quickly identified and fixed the out-of-place grommet at no cost and the leak was fixed. Could not be more emphatic to avoid Joe Hudson if you have a vote with your insurance. Customer service and standing by your work absolutely matter.
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May 2021 by Alan K
They did an excellent job on my Grand Cherokee, the process was easy and straight forward. They worked with my insurance and rental car company to keep things simple.
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May 2021 by Geneva Evans
Very Satisfied with the work at Joe Hudson. Amazing work
