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November 2023 by Erin Ladner
The best! Everyone is always so friendly and QUICK! You won’t find service like this at any other pharmacy.
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May 2023 by Monica Miller
This pharmacy is extremely rude to deal with. I will never order from them again. They accused me of lying and would not take accountability for their part in the wrong order being filled. My doctor sent in the wrong script but I went over what medication was supposed to be filled with Payton H before I placed the order. She confirmed it was for the correct medication but I was subsequently sent the wrong medication and charged $150. I called to see if the correct medication could be filled and was treated very poorly by the supervisor who said I was lying about confirming the correct medication was being filled with Payton H and they would not give me any credit for the amount I paid for the incorrect medication.
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February 2023 by Janet Berry
I have had an excellent experience with this pharmacy. I so appreciate getting tirosint shipped to my home. I usually text to refill. When I have called, it is easy to connect with someone who can help..thanks!! The price is so much better too.
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September 2022 by TK F. Morris
This pharmacy used to provide great service. Unfortunately, it appears that they have a new pharmacy technician who is extremely unprofessional and argumentative and a pharmacist, Chris Pierce, who does not take ownership of pharmacy mistakes. The level of service has severely declined since I became a customer of theirs. Unfortunately, I am left without the critical medication that I need and I am unsure of when I will actually receive it. As well, I am deeply offended by the manner in which I was treated when I expressed my concerns to the actual pharmacist, in hopes for a resolution. At one point, the pharmacist even suggested that my request for his name was "a game". Just completely insulting and conveniently, the calls are not recorded. I never leave reviews but I am highly disappointed in this poor level of service. Highland is postured to improve patient access to healthcare but instead, it is apparent that they are much more concerned about their bottom line. I can't trust this type of pharmacy with my medications anymore nor my health and I am switching pharmacies.
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September 2022 by Tekoa M
I had the worst experience with Highland Specialty Pharmacy that I have ever had since prescribed medication for my autoimmune condition. I am truly disappointed with their lack of ownership, professionalism, and refusal to rectify a mistake. I use their mail order service for the past few years and I have never had an issue with them - until I actually had an issue. My PCP escribed my medication to my local pharmacy instead of Highland accidentally. That was during the first week of August. Once we realized the error, Highland stated that they would request the transfer and they shipped my last available refill to me. When I called to request a new refill before I ran out, they said that they did not have a new prescription. I inquired about the transfer and the pharm tech (I think she is new) told me that the pharmacist requested the transfer from the local pharmacy but never received it. I spoke with my local pharmacist who was very helpful and took the initiative to call Highland to complete the transfer, although she said the prescription was transferred on 8/9. Shortly after, the pharm tech at Highland called me, seemingly upset and told me that the prescription was ready. As soon as I began to ask questions regarding the delay in the transfer, she became defensive and argumentative. Likely because she may have caused the error. I never raised my voice but I requested that they expedite the medication since there was an obvious pharmacy error. She refused and put the pharmacist on the phone. The pharmacist, ***** ******, was extremely, condescending, apathetic, and unprofessional. He offered no explanation and even told me that it \
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September 2022 by Shellie Hanlin
Best pricing & customer service!
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June 2022 by Natasha Scutro
very disappointing company. Never use their app or online portal. They will assume for amount of refills and charge whatever card they fell like.
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September 2021 by Martha Wright
Makes you feel like you're at home will satisfy your needs regardless of what it takes us a wonderful friendly place
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August 2021 by Melissa Cline
Fast turnaround and helpful staff on a prescription transfer for mail order. Happy to use this pharmacy for Tirosint Direct.
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March 2021 by Kristen M
Best pharmacy experience! The staff is so polite and friendly and my order was shipped very promptly. Would very highly recommend this pharmacy!
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March 2021 by Sheila King
I had a great experience with this Pharmacy. Very nice representatives. Quick service and shipping and I am saving a great deal on the purchase of my Tirisent- Sol. Very satisfied and will continue to use them.
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June 2020 by Dan Tutorneau
THE place to save money on scrips. Outstanding prices.
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April 2020 by Amalia Lenis
very good and helpful.
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February 2020 by Gwen Stephenson
They've been great!
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December 2019 by Kristen Johnson
super helpful staff - excited to get my tirosint sol! :)
