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March 2024 by DSmoove S.
The enterprise on Broadway Dr. is the worst. This location refuse to do one way drop offs. The manager and staff have a routine lie they tell everyone that come to pickup and drop off in another location. First they lie and tell you your reservation just came through the day you come in to pick up rental. Second they lie and tell you your rental times are different from your reservation. Lastly they don't care if you get to where you need to go, told me to call back closer to 5 to see if any rentals came in.... uh you guys close at 5 so why would I call back. This is the worst enterprise in the area..... Best location to go to in the area is the Enterprise in Laurel Ms they do one way drop off rentals with a smile and never turn customers away!
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February 2024 by Nikki Strickland
I had the pleasure of being helped by a gentleman named Harvey at the Broadway drive location. He was very friendly, welcoming, professional and provided me with fast and satisfactory service. I rent through Enterprise regularly and I usually use the Hwy. 98 location, I did not have a pleasant experience at the Enterprise location on Hwy 98 by any employee including the manager but after speaking with Harvey about it, he made sure I left satisfied & gave me the upmost respect and valued customer service experience unlike the other location! He literally changed my perspective on renting through Enterprise again! Next time, I definitely want Harvey to assist me with all my car rental needs. Thanks again!
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January 2024 by Louis Young
Personal attention....great staff....Manager Andy super attentive.... speedy service
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January 2024 by Spencer Brown
This place is very unprofessional and will have you waiting for several hours and then change the reservation. I was told to come by at 3 to pickup a rental and was there till 4:35 waiting on a ride to be "cleaned" just to say oh we have this other truck that's been here the whole time. I will do my best to never used enterprise again.
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November 2023 by Willie Spicer
Harvey and Andy, Great job!!!! We really needed a rental car to finish our business in town and you guys made it happen...Thanks again
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October 2023 by Samantha McGowan
Had to get a car from Enterprise due to my truck being totaled. My insurance company reserved a small car and I told Harvey my situation and he got me into a bigger vehicle. Now, I did give Hunter a tad bit of a hard time, but it was worked out. Everyone was professional and easy to deal with. I will 100% use them again and again and suggest anyone else to do so as well.
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September 2023 by Waad Al Azzawi
This is worst place I have beenI have a reservation with them and they called me a day before and said they will give a vehicle upon availabilitySo I arrived next day and called them to confirm my reservation they said they will wait for me so I took a taxi to get there and then they said we don’t have vehicles availableThey are just cost me money and they are not professionalThey have these vehicles and they said we don’t have any
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September 2023 by Hannah Adams
Worst experience we’ve ever had! I would not recommend this place at ALL!! The lady and gentleman (HUNTER) at the desk were very RUDE to my fiancé . They don’t give you all the information needed to know before renting a car,NO HELP AT ALL. They charged his card and said that his card declined (he had money on it)& locked it for 24 hours. I took pictures to make sure they don’t try to keep our deposit. I’ve had several tell me they do and say anything to keep your deposit. Also, there was an older lady who was trying to get a car for one day , they told her on the phone she could get it for $25 for one day. She gets to the place & they tell her a 300 deposit & 90 for one day! These people are just really here to TAKE YOUR MONEY!!
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August 2023 by Juan Hidalgo
I've enjoyed my experience and service with Enterprise Hattiesburg, MS. The management and employees walked me through the process and provided the necessary vehicle to accommodate my requirements. Their professionalism and dedication assisting me was top-notch.I recommend this company to my family and friends when planning rental car services. I will definitely use Enterprise Rental services again.Thank you.Juan Hidalgo
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August 2023 by Charlotte Tillman
Excellent Customer Service by Assistant Branch Rental Manager Cicely Garrette at the 410 Broadway Drive Location in Hattiesburg, MS. Even on an over-booked weekend (August 19, 2023) Cicely was putting out fires while still providing excellent customer service with a great smile and great professionalism. KUDOS to you Cicely Garrette!!! You are Awesome!!!
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August 2023 by Amy Nicholson
Needed a rental for the day. Excellent customer service by the gentleman helping me ! Car was clean and ready when at the requested time and service was fast.
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August 2023 by sassy t
I booked at the last minute but the young lady ma Cicely was awesome with helping get everyone in and out at a timely manner I will rent again
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August 2023 by Amber Stewart
Worst experience! Made a reservation for 9:30 to pick up rental, but they didn’t have any available. Lady said by 11. At 1230, finally got a car which quit running 3 hours later! Now my husband is having to call Enterprise roadside to come look at it.
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August 2023 by iran bass
Great place to rent a car... I think they want too much money for the deposit,,, nice car. It has a few dings and scratches but it was nice a clean on the inside.
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July 2023 by Yamasheta Powe
Enterprise Is the Only Car Rental place I Have Ever used, and it is Always Excellent Service!!
