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February 2024 by Jewel Black
No employees that know what their doing plus it doesn’t matter if you made an appointment cause they’ll just call up the learners permit with an appointment WAY after yours??♀️
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February 2024 by ItzJiren
I’ve been trying to call them for the past couple of days and they never pick up the phone
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February 2024 by SHANNA BARNES
Wish there were more pictures of the place.
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February 2024 by John Boyles (Jonboy)
Fast in and out
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February 2024 by Ed Par
The worst customer service in the world. Lady up front is extremely rude
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January 2024 by Larry Foster
you think they would post when they’re going to return from Holiday instead of people showing up and don’t know if they’re open or not
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January 2024 by Barbara Goodin
Ridiculous facility and personnel. The official Dept of Pulbic Safety website isn't any better. I cannot accomplish anything regarding the renewal of my Class B Endorsement S license. NO ONE answers the phone calls as it is programmed to automatically hang up after so many rings. My tax dollars pay your salary.
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January 2024 by Jeremy Hickman
Brought my son in on his 16th birthday to take his permit exam. Walked in and most of the waiting chairs were empty, no one being helped at any of the seven windows, no one testing; nothing taking place but a few people waiting. Asked about letting my son take his test and was rudely informed that they were only seeing people with appointments until 3pm and that even then they couldn’t be sure that he would be seen today due to how busy they were. I wish I would have taken a picture of how busy they weren’t. Then when I turned around to leave, the lady working the “welcome desk” shouts “I can’t even with these people walking in here.”I will never be utilizing this location again, the one on Hwy 67 in Harrison County is packed every time I walk in there and they are always polite and working to get people quickly taken care of.
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December 2023 by April Flemons
Wait a long time to get my picture taken for my driver's license and I had an appointment.The picture came out too dark.The worker complain about low staffing. It was only 2 people working at the front desk.Core customer service is very bad
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December 2023 by Teo Tyro
Those employees don’t deserve a chair to sit and talk about their cat at home.She told me to call for appointment even there’s no one inside the building.I called, she doesn’t even answer…
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December 2023 by alice lee
I know appointments are made for a reason but if they aren't busy they really should go ahead and clear the appointments first
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November 2023 by yubi munoz
It’s already known going to do license changes is aggravating but going to the front desk in there is literally doing a check point at the White House.Do not recommend this place in a life time.Very bad and discouraging.
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August 2023 by Michael Bogle
Went in this morning to inquire about my Spouses Driver License without an appointment.....got the information I needed without any trouble or delays. This was a first at this location...! Some very civilized changes noted.
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August 2023 by Steven clement
Very respectful and polite staff. Very helpful and great attitudes! Thank yall very much!?
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June 2023 by Matthew Jackson
I called before hand, had all the paperwork needed, set up an appointment. I think they did a great job as long as you have all your ducks in a row. They get backed up when people come in without their stuff ready. In and out in 15 minutes.