Verizon receives praise for its helpful and knowledgeable staff. Employees like Tyler, Mike, Brooke, and Thomas are consistently described as going above and beyond. They are noted for being extremely kind, patient, professional, and respectful. Reviewers highlight how staff members explain things clearly, answer all questions, and help with issues on new phones and plan changes. Their caring attitude and strong work ethic make customers feel welcome and appreciated. Multiple reviews mention wonderful experiences that create loyal customers who specifically return to the store because of the quality service provided by the workers.
We just switched to Verizon, and Tyler was amazing! Not only was he extremely kind and knowledgeable, but he went above and beyond to help us with any issues we were having with our new phones, as well as answering all our questions as new customers. He made us feel so welcome. We are so glad we switched!
June 2023
Mike helped me and my family out tremendously, he was very patient and was able to show us all the features that was important to us.
May 2023
Mike helped me and my family out tremendously, he was very patient and was able to show us all the features that was important to us.
