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March 2024 by Tracy MCKEOWN
This place was amazing with helping with ATAT WiFi equipment they have a great system
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February 2024 by brenda fishel
Automated System is Pitiful! Finally got to a real person that I could not understand the broken English and never got a direct answer. Terrible Communication Service for a company that large.
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January 2024 by Tracy Samsung Rouyer
Always very nice and very efficient
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October 2023 by Ronald Slocum
Person that waited on us was very helpful
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October 2023 by Jim Leonard
Amber is wonderful
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September 2023 by Johnsu
Did not knock on door and paid for same day pick up afterwards and never called to pick it up. -1 stars!
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April 2023 by Beverly Balius
The dmned computers never work on the phone,,, you cannot get through to talk to a person no matter what you say or whatever numbers you punch,,, The only response you will get is the Computer Voice saying I DID NOT UNDERSTAND THAT…. Over and over!!! UPS has a delivery window for your route and you cannot change it for H€!! Or High Water!!!! The Online Site does not work ,,,,, We used to could call the Warehouse where the trucks are loaded, talk to someone there in there!!! They would hold your package!!!! You then went and picked it up…. Now since you can’t get through to anyone and the online site doesn’t work ,,,, they want to spend 3 days trying to deliver your package where no one is home and then kick it back to wherever it came from!!!!! Use Fed Ex instead, you will have better Luck!!!! They should have a ZERO STAR!!!
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April 2023 by Beverly B.
ups sucks wind!!! i would give it zero star!!!
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March 2023 by Tina King
Broke my daughter's gifts and both of my boxes was missing the Christmas money for their babies.
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November 2022 by Eugene Boyanton
The people were very nice and helpful, but parking and sign, pointing to the pick up counter, would have helped immeasurably.
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October 2022 by Daily Life Vids
Literally had a 1500 dollar package coming, next day air. The status said delivered to my front door, and nothing. This will not go unhandled, I promise you that. Do yourself a favor and follow the reviews, this company is a joke .
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October 2022 by Casey Howell
A time block for a signature required package spanning a 12 hour period is absolutely ridiculous.
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August 2022 by Thomas Robertson
This location needs a sign pointing customers in the right direction for customer service and shipping . They also need to post that this location required I'd and credit or debit cards only accepts no cash.By informing customers of this can save time especially when a customer is in a rush to ship a package fast. This location offers cheaper prices on shipping compared to.most ups stores.You can find this place being located next to Lowe's.
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August 2022 by Charles Rodney Farnham
It seems as though every time something gets shipped to the RV Resort where I live it gets messed up and sent back to whoever it came from all different companies it's just there's something wrong with the organization some little thing I'm not sure
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July 2022 by john carney
I placed an order to eBay that I paid the shipping on. The seller used UPS as the shipper. I was notified of its delivery on 6/30/2022, but no package was delivered. I waited, giving them an additional day, which was a Friday. UPS in Gulfport, MS doesn't work weekends. Monday was July 4 they were closed for the holiday.Tuesday morning I went to the UPS store in Hardy court, I explained to the very nice people my problem, and they directed me to the hub on 34th Street.I, went to the hub, waited my turn to speak to the only person there. She listened, took my tracking number to make sure I was not mistaken. She checked the computer and then went to the back for some time. When she returned, she had a printed map of my neighborhood.She pointed to a house near mine, telling me the package had been delivered there. She asked if I wanted to retrieve the package or have her driver do it. I said for her driver to, because that was a rental house and I didn't know the people. Besides, I had paid for shipping and I wanted what I paid for.She told me it would be a little later in the day, but they would handle it. Here it is Wednesday at 11am and no package. I don't like being deceived.
