Trailer Hitches at U-Haul is known for providing excellent and affordable hitch installation services. Customers appreciate the easy process and knowledgeable staff, especially technicians like Shaun, who are skilled at installing hitches and wiring, often hiding the wiring for easy access later. The store’s staff, including the general manager, are friendly, helpful, and go above and beyond to ensure customer satisfaction. Many customers highlight that this location offers the best prices compared to other providers and recommend it for all hauling and pulling needs. The team is praised for their quick and efficient service, making the experience smooth and hassle-free. However, not all interactions are perfect; some customers mention less positive experiences with customer service, citing unhelpful attitudes and lack of friendliness from certain employees. Overall, the store is valued for its knowledgeable staff and cost-effective services, making it a popular choice for hitch installation and related needs.
Great service and staff at this location. Uhaul in general is great!
February 2025
The installation Tech, Shawn. He kept me informed during the process and was very professional.
July 2024
Amazing service. Shaun was awesome from start to finish with a hitch install despite me giving him an suv that's seen better days. Gave the best price on everything. All the other employees were great too. Easy process, extremely knowledgeable.
