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December 2023 by D'Dwan Jackson
Poor communication! I reserved online and ask for a utility Dolly. When i arrived they then told me that they did not have any. So I had to purchase two sets of work gloves for the movers to move the large appliances. Felt like I should have been made aware that they didn't have any so that i could have located one. Only had truck for less than 3hrs. Was very disappointed.
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December 2023 by Carol Sumrall
HIGHLY RECOMMEND! The service and maintenance team at this location is exceptional. They went above and beyond the help me, and their professionalism and courtesy is top notch.
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November 2023 by Tuck Morgese
Moving is stressful enough, but to make a reservation a week ahead, verify it the day before, only to get there and be told that we could not get our trailer as the lot was full of trucks and there was no one to move the trucks blocking the trailer. We were closing the next morning and we had to find storage for our belongings! Horrible treatment. There were no other trailers in the area. Do not use this location!! They didn't care at all about the predicament they left us in. They do not deserve even 1 star.
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November 2023 by Scott Chambers
I'm a Long haul truck driver most of these U-Haul will not accommodate the drivers this facility here is the U-Box Warehouse is run by a young lady by the name of Stephanie McLane most definitely U-Haul needs to recognize her for her ability to go above and beyond her job very accommodating the best place I've ever been in the 10 years I have been driving truck most definitely sometimes the U-Haul employees forget about how difficult it is for us drivers out here on the road and what the consequences are of not rearranging or moving one or two boxes to accommodate the route at the other end but this young lady completely understands and went way above and beyond her job descriptions nothing but kudos for her corporate U-Haul you need to pay attention and model all your warehousing after this young lady
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November 2023 by Holly Leonhard
They are so friendly and there to lend a hand if needed. Very nice people and place. Would definitely do business again.
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October 2023 by Judy T.
Moving is stressful enough, but to make a reservation a week ahead, verify it the day before, only to get there and be told that we could not get our trailer as the lot was full of trucks and there was no one to move the trucks blocking the trailer. We were closing the next morning and we had to find storage for our belongings! Horrible treatment. There were no other trailers in the area. Do not use this location!!
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October 2023 by Man G.
When I arrived there were 3 customers waiting in line, and no employee in sight. After 10 minutes, I wandered around and found one employee sitting at a computer in the break room/kitchen. I greeted him and told him we were waiting for someone to come to the counter to assist us. He just nodded. No concept of customer service. They left us there waiting while he played solitaire.
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October 2023 by George Salter
Lied to about cost, manager Neverending called back after initial call that she hadn't researched anything about the concerns. She said I will call you back and never did! In the end a trip that I was quoted 269.00 ended up costing us almost 700.00 dollars.
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August 2023 by Valentin Tikhonenko
If you come here as a truck driver be extremely careful around any piece of their property. They will try to take advantage of you and try to blame damages on you and demand payment for damages that have already been there before you arrived. Be careful and be observant about your property when any of their employees are on or around your truck . If Sharon from Company of Mississippi happens to text or call you remember my review.
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July 2023 by Cristina Doan
Quan and David were extremely patient with my husband I when we went to return the left over moving supplies we did not utilize. We had multiple receipts because we kept coming back for more items to purchase. Then we ended up not utilizing everything. They were friendly, professional, and verified the items we were returning were indeed on the receipts. Overall, the best customer service!
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May 2023 by Tracy Duplantis
I reserved my van online. The whole process was quick and easy, it only took a few minutes to answer questions and make your selection, even asked if you needed other supplies like packing tape, boxes, hand trucks, blankets. They made sure that you were completely ready for your move offering items that you might have missed, or didn't quite have enough of.
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March 2023 by Darrel Farris
Thanks to everyone here who accommodated me through a glitch with an online reschedule that nearly left me SOL on a hitch install and ultimately a multi-state move I traveled here to begin. Great staff. Worth mentioning I saw the staff handle some ridiculously rude customers kindly, but directly. Quality stuff. Hats off to the team at this store with special shout outs to Sean and Jonathon!
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March 2023 by Mary Frank
We were in a bind and they helped us out. They had the parts and dolly we needed. Worked us in and put the part on.
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February 2023 by Russell Miller
Great service. Almost always very busy so parking can be an issue but the staff is professional, polite, and very knowledgeable. They will have my business for years to come.
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February 2023 by Zimzo Basne
Their system was acting up and it took 45 mins just to rent a truck but the staff was very kind and helpful
