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April 2023 by Truth Seeker
UPDATE: When we decided to retrieve our belongings, it had been infested with rodents and most had to be thrown away. Yes it was climate controlled etc etc. To explain, we decided to leave because the prices kept increasing CONSIDERABLY. In addition, April left and the new person was simply RUDE. She was in such a hurry to rent out our space she didn’t even give us a chance to sweep it out before it was occupied again-before month end. No bueno. I would no longer recommend THIS location.This is my SECOND time utilizing this storage company and both times have been great! Both times I secured climate-controlled units. They are extremely CLEAN and PEST-FREE. They have great deals and they go the extra mile for their customers to meet their needs. I highly recommend Tellus Self Storage. Ask for April!
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April 2023 by Richard Bachtel
Great service and friendly I am a repeat customer because of the service I receive every time Sam is great
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January 2023 by The Lynch Family
This place is ok. They need to clean up the climate control areas. The last time I went in, I saw dead roaches everywhere. Luckily, they were dead! Some of the same trash is still on the floors since I moved my stuff in about a year ago. They do NOT have dollies or anything to help move your furniture from your trailer to the storage bins. One time, I arrived and noticed someone had knocked down the electric gate, and I called to let them know, and someone showed up pretty fast to fix it. That's good, so I know they care about keeping your stuff safe, but what if I didn't call? How long until they knew it was down? I guess they do not pay attention to the cameras unless something happens. That's not good!
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December 2022 by Winona Dantoni
Awesome customer service & friendly staff. Looking to get a storage unit and Samantha was very sweet and helpful! Will definitely recommend!!
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November 2022 by Jed Spiller
Disgusting company. Fought for 6months for a refund on 24hrs of service, for them to LIE and say "we mailed a check several times but now you can only have a $17 refund back". Then she calls and says we printed your check for you, come pick it up"Why couldn't they have printed it the whole time?They are 100% scamming to not pay their customers. A million dollar company worried about giving me $47 back. They laughed and said there was nothing they could do.Yet they printed the check right there. Makes no sense. Samantha, Tammy and the boss are disgusting ppl. Like disgustingggggggggg ppl. They will unfortunately work at Tellus storage until their old age. Pathetic.#trustthesmell #bigbellysam #fishvagina #queensoftrash
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November 2022 by Rocky Countee
Samantha took great care of me, everything went effortlessly. Great military care here, and get this!… They even offer a free moving truck you can’t beat the prices with the quality of service or goods you receive here I would recommend TELLUS SELF STORAGE to anyone. You won’t be disappointed!!
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May 2022 by Melissa Jackson
I originally called a different location but they didn't have my size available. Then I was referred to the Northwood location. Mrs. Tammy helped me through the process. She was very kind and personable. Very pleased with everything so far. Great location!
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May 2022 by jbaldwin080186
Ms.Tammy was super friendly!!! Very helpful and informative!!
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April 2022 by robert Lorenzana
Tammy pope the manager made my experience very delightful. Explained everything well . Very nice place
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April 2022 by Lucy Gill
Tammy is very friendly. She has a saved me a ton of money with her friendly reminder calls. Very professional.
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April 2022 by Angel Kelly
Tammy is very friendly, very helpful helping me decide on which size unit I needed Thanks Tammy
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February 2022 by Dawn Marie
Wish it had cart for nting a n d taking from inside units 1st one I ever seen without makes it hard when u r on ur own js
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December 2021 by Amanda Sutton
Well kept storage the property manager Tammy is very friendly. Would recommend for all your storage needs.
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December 2021 by Kayla Clemens
Exceptional customer service.
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December 2021 by Chyanne Casteel
Great place
