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September 2022 by Al Be
Sams used to run a nice clean gas station. I don’t know what changed in the last few months but the pumps are really nasty and grungy. I still put up with the filth for the savings but today took the cake! I put member card and then my credit card into the card reader and the screen went crazy. I then noticed the keyboard has been tampered with , even the housing around it has been broken away. Staff at the pump (Linda)was really rude - I asked for company ID and she says I ain’t got no ID! I asked again, specifically a company ID, oh- all I got is this right here, a Sams badge, sheesh, all I asked her to do was please verify my card hadn’t been charged the 40 bucks that popped up on the screen after this started, she tells me to take it up with the manager inside , dropped a cone in The driveway and shuffled off. I had to call the store and after being handed off to 3 diff folks still no resolve after 28 minutes on hold. Finally a manager came out and tried to reset the pump without any luck. He did verify my card hadn’t been charged but DID NOTHING to stop the next person from experiencing the same thing!! Sams, you have to step your game up! Pumps that used to be clean are filthy - and I think I know why after dealing with the lady that was more concerned with getting back into the AC than helping a customer. Pump 6 is back in action. I pulled away to send this review and as soon as I pulled off they reopened the pump. So much for responsible vendor handling of my credit card info. I’m cancelling my credit card now.
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September 2022 by Belinda K.
Great prices. I wish they had more help . Also wish they were open till 9 pmI like the awards program
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July 2022 by Carolyn Joe Owens
Gasoline is always cheaper, and they have the best meats!
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June 2022 by Adimeadoz Jo
wonderful staff, clean store, wide variety of products to choose from
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January 2022 by Robert C.
This Sams Club is just like all the others. Fantastic in every way. To hear Earnie C tell it, they should close shop and quit. But, if you read through all of Earnie C's reviews, he hates EVERY BUSINESS!!! He has not one good thing to say about any business he reviews! Hey, Earnie C! Do us all a favor and go soak yer head, you moron!
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July 2021 by Ernie C.
I signed up last night via email for the $19.99 Sam's club membership. It instructed me to come to the store and give them my phone number. First they couldn't find it and then they told me well we don't have any Sam's club's cards all we can do is give you a piece of paper or you can sign up for the shop and go and enter your credit card. I do not enter my credit card information on my cell phone. And I asked her I said so how long are you going to be without cards because this is totally useless for me as far as getting fuel her response was she had no clue but I could go to another Sam's club and get a card. What a joke what a waste of my time
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December 2020 by Tony N.
Lazy Sams club location. Need to get more worker to have carts ready for shoppers. Came here and none carts to be had. They were all still in the parking lot smh.
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December 2020 by Ray F.
This is a busy Sam's! It may not be the most organized and clean, but the staff and customers are pretty nice! Offerings had all I need as a long time Sam's customer and one who is visiting the neighborhood. Besides obvious cleanliness and organization (items and debris in aisles, not used areas, the gas station had some pumps not working. The lines were quite long to fill up.
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August 2020 by Tee W.
As usual, Sam's doesn't fail!. It was my Guy's very first time visiting and he fell in love. As I knew he would, like a kid in a candy store!
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November 2019 by Larry H.
We are traveling in the Gulfport/Biloxi area and initially stopped to get gas. We decided to go into the store to check out items that were unique to the Gulf. My wife took a liking to a pair of earrings and requested a closer look. Associate Beth was happy to comply and probably the reason we purchased the earrings. A positive asset for Sam's, great attitude and product knowledge.
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October 2019 by Judy H.
Gas prices were fantastic at $2.14/gal. Store was very clean and workers were pleasant and helpful!
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October 2019 by Terry M.
Sams Club is great to shop at when buying for a big family. The cart sizes are great. Good selection and sometimes getting new things to try is exciting. However, the absolute most annoying part of the whole shopping experience is going out and now going in. I'm harassed coming in now in addition to when leaving the store. Understanding the company doesn't want people just leaving with random food that they didn't pay for, but my god they need to hire more greeters. Standing in line waiting to leave a grocery store after hauling a mountain of food around the ginormous warehouse is beyond exhausting. There is one person "reading" a receipt and scanning an item to make sure no one stole while a line of people start to look like we are trying to get into an amusement park. It's just annoying. And NOW I have to show my Membership card going into the store; like I was going to be able to buy something anyway. Does this make sense to anyone else? Anyway... great place to shop. Oh and come hungry because they basically feed you a 4 course meal
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August 2019 by TheCleanest Q.
This is one of my favorite stores. They have large quantities items for great prices. Their sushi is delicious and because you pay for a membership, you get a good crowd of people.Everyone is generally nice and welcoming.
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July 2019 by Mike F.
Firstly this place like all Sam's clubs is huge. The store was exceptionally clean and really well stocked. I believeThis is more thank likely a smaller sam's club, certainly smaller than the one back home. I found the selection to be genuinely lacking. The staples are here yes, but the seasonal had three grills, video games had maybe 15 selections. The books were a shelf and a table. Clothing was a very small space. Realizing these items aren't necessarily why I came to this sam's club, I cannot help but to think I remember sam's havingSo much more inside. Staff were super friendly and clearly the local management is doing an outstanding job keeping a store clean, stocked and running. If your in the area, certainly give this location a try.
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May 2019 by John M.
Wife and I recently shopped at this Sams location and our experience in customer service was great. I had a problem with an item came back the next day after our purchase to get it corrected. The young lady that helped was excellent with great personality making my experience enjoyable. Something you'd expect from a good company in making their customers loyal and happy about being Sams Club members. Well done Sams Club and well done customer service!!
