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June 2024 by Victor Smith
The best place on the coast to get your building supplies, Sid is always so helpful, good people there...✌️
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March 2024 by Greg Stewart
The old lady at the front counter is EXTREMELY RUUUUUUDE. I live local and will never ever shop there. Rely sad that she runs customers off from such a well stocked store. Oh, the rest of the staff is very polite and willing to help.
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October 2023 by Robert White
From the moment I walked in the owner (? She kept calling it “my store”) was telling me how annoying it was a customer would come in at 445 because they close at 5 and how I needed to hurry up and get what I needed. I told her I needed a chainsaw and she snorted dismissively and gave me an aisle number.Not wanting to be a bother, I quickly went and grabbed what I needed and went to check out. The man who wrote the order down gave it to me so I could pay while went to gas up the saw, oil the blade, and ensure it ran. This took an unusually long time and when he arrived he had the “good news and bad news” of it will run but it’s not running now because he flooded it trying to start it up. He offered to keep it and do it again in the morning and I could pick it up at 07. I told him that’s the same time I have to be at work and I can’t always leave work at a time that would allow me to make it to the store before closing, so I would just take it home and sort it out.When I got home I got it running with minimal issues. I went to make a cut and it didn’t cut well and threw sparks. I stopped the engine, checked the saw, and immediately noticed they put the chain on backwards! Iknow! I should check others’ work, but I figured an authorized Stihl dealer would know how to assemble a chainsaw.They deserve more than one star because the store’s selection seemed decent. However, they don’t seem to know what they’re doing and their staff, even when you’re spending hundreds of dollars, is exceedingly rude.If you really need something, I’d check elsewhere first.
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August 2023 by Darlene Casey
The cashier who answered the phone was very rude and could use some solid training in professionalism and customer service. As soon as I mentioned having a uhaul reservation, she cut in to immediately "transfer you to uhaul." I hung up, called back and told her that I do not need to speak with uhaul. She had an attitude and exclaimed that she "is just the cashier." My first general question was regarding their closing time. She then rudely let me know that she needs to "transfer you to uhaul" after a follow-up question regarding my reservation. A polite gentleman picked up and, during the course of our conversation, I realized that this was actually a company staff member. His phone demeanor gained an extra star, it would have been 1, if based solely on the cashier's responses.When someone calls about their uhaul reservation, how about being a little more specific and stating something along the lines of, "I'm unable to assist you with this, but I can transfer you to the person here who handles the uhaul reservations." A few extra words, mixed in with a courteous manner would go a long way in leaving a much more positive impression with potential customers.
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July 2023 by Thomas ciciola
Had everything I needed, cost effective and very helpful. Not like the big stores where you can never find anyone to help you.
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May 2023 by Cesar Barragancesarjr
Lousiana roofing company. Came up some metal screws short. And had no ideal where to even begin looking for them here (Mississippi) (it was 4:40. They close at 5) people at the office took my order, placed it and stayed open for me to come grab my screws and finish my roof. Professionalism at its finest and them yard boys where more and happy to serve me as well.
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May 2023 by Raymond Ludwig
Cashier was rude, I get that I made it close to closing time "20 min before closing" I about left to go to a different store but figured I would give the store a chance, another employee came and asked if I was finding what I was looking for and was professional and courteous and was able to guide me to finding what I needed.
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March 2023 by JTL
They do small engine tune ups for your lawn equipment at a very reasonable price.
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January 2023 by David S.
I bought a bunch of Hardi siding/trim for a little 20x30 building I'm building. Had it delivered and when I finally made it down to the trim boards at the bottom they were all cracked in half. This was covered by ten 4x10' sheets of hardi and a bunch of hardi soffit. Obviously it was not my fault but the store wouldn't do anything about it. About to build a house so I'm glad this happened before I bought all my material from them.
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December 2022 by Laramie Graham
Horrible attitudes treat people like they don't matter
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November 2022 by Aramaic Esoterica
Special ordered $6k worth of material, delivered exactly what was specified and within the same day! Thank you so much!
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November 2022 by Barbara Wilson
Nice place, very helpful, in and out pretty fast.
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November 2022 by Bobby Darty
can build you custom doors in a short period of time
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October 2022 by Paul B.
We purchased our Big Green Egg at Phillips and From Sid helping with the sale, the cashier and the yard guys are all great. Nice people and you don't get that lost look at Lowes. Would definitely recommend
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August 2022 by Gregory Davis
Outstanding sales team great prices & products
