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February 2024 by Carol S.
This review is directed to the managers of PetSmart in GULFPORT at Crossroads center. I took my dog in today 2/28/24 for a grooming appointment at 1030 and picked her up at 4 pm. My complaint is not at the groomer who did a nice job with my doxie Stella. I got kicked back because my groomer had an express service on another dog. My appointment said 3 to 4 hours NOT 5 1/2 hours. Managers get real, leaving pets this long hurts the poor dog who doesn't drink water or go to the bathroom in their kennel Because there nervou. When I got home my dog was constipated because she held it too long. This is the second time this has happened within the last year which the first appointment took 7 hours because the original groomer left without finishing Stella up. You would have thought I had learned my lesson but no I went back because it's hard to find groomers in Gulfport Ms that do a good job. This express service isn't fair to us who make an appointment in good faith and expect our dogs done within 4 hours As stated in the notice of our grooming appointment.
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February 2024 by scott ragan
Clean store and did not smell like dirty animals like some of their stores
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January 2024 by Brad Oster
The employees are very friendly
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January 2024 by Vicki Leach
I have used Banfield for 20 +years. Dr Gant is my choice for my vet.
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January 2024 by rosemary brooks
My puppy loves this place
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January 2024 by Susan Hogan
Always able to find what I need, great employees
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January 2024 by C. Nelletor
Just bought some cool Christmas stuff for my kiddo/doggo, nothin crazy
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January 2024 by Henry “THRIFTY USED CARS & TIRES” Wallis
Had what I needed for my Frenchy!
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January 2024 by kimberly mcmillin
Clean and friendly
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January 2024 by Lloyd Binkley
Friendly peopl and good service
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December 2023 by Roger Byrd
Very knowledgeable about dogs, especially certain breeds
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December 2023 by T Doyle
Staff was very friendly and helpful
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December 2023 by Bill Martin
A great and friendly place to shop
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November 2023 by Austin Thimm
I went in looking for hip supplements and dog food for my older dogs, and the dog trainer Ms. Dena was sooo helpful in showing me around the store and recommended some food my babies absolutely love! She's the best by far!
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November 2023 by Johnny
They are so helpful. Great employees. One even measured the old dog collar and found one that fits. Great people. Great inventory.
