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April 2023 by Joy Peterson
Shannon Free was very professional and helpful at her job working with us for the first time in their office at Gulfport, MS.
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April 2023 by Snow H
I was a walk in, the waiting time was short, my representative was very friendly, kind, knowledgeable and fast, I would Highly recommend this office for all of your Tax needs.
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April 2023 by Denise
Shannon Free is so professional and kind. She is very helpful, knowledgeable, and informative. I learn new information from her each year to help with my financial goals and tax preparations.
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April 2023 by Nick Miller
Shannon is absolutely superb. I thought I would always have my tax time handled and never needed anyone to help me but this year that was simply not the case. After a suggestion and great looking reviews I found Shannon. Not only did she get me set straight but also answered all of my questions to a level I could understand. 100/10! I'll never use anyone else.Thank you once again!
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April 2023 by jNick
Shannon is absolutely superb. I thought I would always have my tax time handled and never needed anyone to help me but this year that was simply not the case. After a suggestion and great looking reviews I found Shannon. Not only did she get me set straight but also answered all of my questions to a level I could understand. 100/10! I'll never use anyone else.Thank you once again!
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April 2023 by David Johnson
Great service, completed quickly and accurately. Preparation too expensive for amount of forms and time.
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March 2023 by Alyssa Suber
Shannon is my longest standing relationship, she makes taxes like seeing an old friend. I always enjoy her friendliness, and professionalism. Her office is conveniently right off 49. If you want a painless tax experience with safety that cures anxiety please come and see her. She has me in and out in no time, and works her hardest to ensure my biggest refund. The best part is sharing how much changes in a year, and how she cares for her clients like family. ~THANKS FOR CURING MY TAX ANXIETY SHANNON~ I pray they give you a raise and a VACATION , you deserve it!
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March 2023 by Sheridan Skarl
Went in for a "drop off and go" appointmnet. I received completed state and ferderal taxes. Shannon is the best. Thank you
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March 2023 by Diana Stroter (Di)
Great experience year after year. Mrs. Shannon Free is always very nice. We dropped our paperwork and got a call the same day that it’s all ready for us to come in and sign. We were in and out in about an hour. We will be going back next year. Thank you
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January 2023 by Tara M.
My husband went in for an appointment today because he got a letter from the IRS for excess advanced child tax. On their website they say they help with letters from the IRS and that's what he was booked for. Anyways, the gal (black hair, mid 50s, heavy set, white) looked at the paper quickly and told my husband that it was a real letter and didn't give any real advice. We already knew it was real?? He was just trying to find out if he had to pay it all back even though he didn't cash any of the checks and she implied that he needed to pay it. My husband has been trying to get ahold of the IRS for days and being on hold for a long time so that's why he went in. Anyways, he finally got ahold of the IRS and he doesn't have to pay back anything. Apparently she wasn't educated on that issue. Not sure why they would offer a service to help with letters from the IRS. So thanks for nothing Jackson Hewitt. We won't ever be going here for help with out taxes.
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April 2022 by Shirley Sumrall
very freindly and helpful. have used them for years
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April 2022 by Harriet Stone
We were very pleased with the results and the speed at which our taxes were done. We plan to use Your form again next year.
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March 2022 by jakob gradert
Ms. Shannon is a delight. I genuinely look forward to going to get my taxes done with her. Explains everything really well and makes the experience a joy. I'd give 10 stars if I could.
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February 2022 by Christopher Payton
My experience was Great. Very nice people at this location. From the secretary to Ms Shannon who did my Taxes. Very helpful and professional. And offered to assist in helping me once I start my new job to make sure I'm in the best situation for the year. I definitely appreciated that. I highly recommend using this branch and allowing Ms Shannon to assist you. You won't regret it. This is my second year with them and I will continue as long as the service remains the same.
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February 2022 by Jessica Dunn
Shannon was absolutely knowledgeable, helpful, quick, professional, proficient, and all round down to earth a real nice lady. I am absolutely pleased I was referred to her today and can't see myself going to anyone else again in the future.
