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July 2023 by Chris Curry
Import Performance is literally the BEST automotive service experience I've ever had!! I drive an Audi A8L. Drove from Maryland to Mississippi for school, and knew I'd need to put my car in for service prior to leaving. I needed brakes, an oil change, and wanted to get a coolant leak diagnosed.Dropped the car off for brakes + oil change last Friday mainly because they ONLY use Liqui-Moly oil (if you know you know). Darnell (the gentleman who worked on the car) finished and worked on diagnosing the source of the coolant leak. He meticulously went thru the cooling system via inspection, checking everything under pressurized load. He found the source to be the water pump.Car was dropped off again yesterday when they opened, and was done before 2pm. Both services would have cost me well over $3k back home....I'm in for less than half. AMAZING prices. They used the highest quality parts, and saved me a ton of money. If you live in Gulfport/Biloxi.....there's NO OTHER PLACE you need to be getting your foreign car serviced. Especially not the place down the street from them.Shoutout to Ms. Pam, Ron, and Darnell!!! Good people and amazing service!!! ?Services: Brakes
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April 2023 by Tashema Cannon
Best import repair shop on the coast! Honest, affordable, and excellent customer service!
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March 2023 by Donna A
The room was cleanThe lunch buffet was amazingThe people were friendlyThe slots were tight!We had a blast ?
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March 2023 by Patricia Hanzy
Are you kidding me? Since this shop lost their head mechanic, they just play around with your cars for days with no results. They refuse to honor their own companies warranties for work completed by their previous mechanic.And when you ask them how 2 get ahold of their previous mechanic they tell you they don't know where he is!He is located on Hues Ave.Now this shop in particular is absolute trash without their lead mechanic (Don). Don't even bother bringing your car to this place, they're just going to waste your time and money.Go see Don on Hues Ave and 32nd (I think that's right, if not it's the next street)But don't dare trust these people with your car. Not even to put a plug in your tire or change out your battery. They'll mess that up if you let them.
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November 2022 by Paul Maurer Jr
I needed new brake pads and they replaced them quickly and for a good price. While they were changing my pads they also let me know of a caliper issue I had that needed to be fixed. If I had let it go on longer it would have been a more serious issue. Darnell is an amazing mechanic and treats the customers vehicle as if they were his own. I appreciate the quality customer service and will be back for any other car services I need.
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November 2022 by Anthony Murrell
People don’t find the small business like this often. Took a car that had major issues to them to look at. Had the car for about a month. Could not figure out what was wrong. But did not give up. Asked me to be patient . Received a call telling me that they tried everything. Since their computer was not scanning because the power in the car was not coming on, they could not pinpoint the problem.They still continued to diagnose. Contacted the Mercedes Dealership and a few other Colleagues and was able to get the issue figured out.Mist cases, shops are eager to take your money without any hesitation. Pam and her staff was more concerned that they figure out what was wrong and not try to price gouge. They were not satisfied until I was. I was shocked to see what my bill was. I thought it would be a lot more but I would have paid it either way.It’s not always about the money it’s about Quality and Great Service. True meaning of how a business should operate.Thanks Pam.Services: Electrical
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July 2022 by Brett Gutches
These guys are truly amazing. Fairly priced and honest. They send a report of their inspection WITH PICTURES to show proof. Not some backyard shop trying to make a quick buck on a repair that wasn’t actually done. Great communication and available loaner cars as well! They will even order an Uber to/from shop as well. Keep up the amazing work guys!Services: Vehicle safety inspection
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December 2021 by Barbara Clemons- Moore
They are a rare find in the the automotive world. THEY DONT LIE! about whats really going on with your vehicle affordable and friendly.
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December 2021 by F Thomas Crowley Jr
Mr.Don took my 2011 Subaru Outback 3.6R in (WITHOUT an appt) and fixed a leaking brake line that caused my brakes to fail. He then checked out the whole car and replaced the alternator,replaced two ground straps and showed me the work before, during, and after. I recommend him to ANYONE who wants fast, professional workService: Engine repair
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October 2021 by Kallie Bounds Lefler
I recently used Import Performance for the first time and I am extremely pleased with the work and customer service. They are reasonably priced, honest people and so nice. Very clean shop and work. Thank you IP!
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April 2021 by Cc Cc
Imports performance had my car for a month and told me they would start working on it in a a week. i called them back he said he would get to it the following week but never fixed it a month later I told him I would pick my car up he then he told me to make sure whoever is going to work on my car to make sure they know what thier doing very unprofessional one of the worse shops in Gulfport Mississippi and Biloxi Mississippi i would recommend to use someone else this guy is not professional
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March 2021 by Stanley Trevillion
The owner seems to be pretty fair and honest. Receptionist has a pretty nice attitude as well. I have no complaints. Thanks Import.
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March 2021 by Russell Davila
Had my Acura looked at here and I have found my shop here on the gulf coast!Professionalism at it's best!
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March 2021 by Logan Williams-McGee
Love this place! I'm blessed to have the honor of interning here. They are the best mechanics I know! They've taught me how interact with customers and how to do the job right the first time!
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January 2021 by Mz'chell BrownSugar Green
Great shop with knowledgeable staff.
