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March 2024 by Kimberly
I live in the country, so I am guessing it can be out of the way for some of the Fedex drivers. I have been waiting for a package that DOES NOT NEED a signature and have "attempted" deliveries twice now and the DRIVER that has my package put in a request saying that I wanted a future delivery date!!! If you don't like your job, QUIT! But do not put other's people's lives on hold for your own satisfaction and needs, especially if your job requires it! I would love to be able to find the driver and put a complaint in.
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March 2024 by Mary Saucier
Update. The last two packages that were delivered have been timely and delivered to the correct house. Much improved. Greatly appreciated.Been jacked around on my pets food for 8 days saying operational issues. Guess they don’t have any drivers in Vancleave MS. I will NEVER order from any company that I know up front uses Federal Express again. It’s like a cruel joke treasure hunt throughout our neighborhood when they actually do deliver because they throw packages in any yard they feel like. Used to be great and reliable. No idea what happened. Horrible service.
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February 2024 by todd cotterman
Y'all suck period!
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February 2024 by Rachel Dufrene
Very knowledgeable and professional staff
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February 2024 by Chris P
Can't say much when you only have a few places to ship with FedEx
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February 2024 by Michael K
Driver left my package at the wrong apartment and took a photo of the door as proof but failed to include the apartment number in the photo so I could try and retrieve it. I walked around my apartment complex for almost 45 minutes trying to find to no end. FedEx needs to train their drivers to read an address and check that they have the proper building.
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January 2024 by Martha James
For the last few months I have received AWFUL service with fed ex due to a new driver. Ive had damaged packages, lost packages, opened packages with missing and damaged items and delayed packages when driver doesn't want to deliver them on scheduled day. I have contacted fed ex several times and nothing has been done. No reimbursement for missing or damaged items either. Desperately NEED another Fed Ex Driver on our route or need to use a different shipper beings I'm paying for the shipping.
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January 2024 by James Cazenave
They are lazy and don't care about delivering on time . They will just keep your package until they feel like delivering it.
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December 2023 by a rho
If you have another option, PLEASE use it…
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December 2023 by Proud American
Truck yellow business tag 5206. Truck number ends with 265752. White, Male driver with another person in passenger seat (I have pictures / video). This guy cuts me off by going straight through round-a-bout - Woolmarket exit #41. He proceeds to hang his arm out of his FEDEX truck’s window flipping me off. Then in parking lot this guy storms out of his truck to scream “F—k” expletives to my face. I grabbed my pics and left before he could get his hands on me. WOW, FedEx! Just wow! This type of angry guy does not need to be working with your customers. I am suddenly NOT one of your customers anymore.
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December 2023 by Travis Jackson
My order was delivered to the wrong address city and zip code my address is in the 39576 zip code and my package was delivered to a pascahgula zip code now I can't get ahold of anyone in the FedEx office to complain and let them know their driver screwed up this is not good coustermor service in my opinion and someone needs to be held accountable or they need a program in there delivery scanner letting them know that some packages they are dropping off is not the correct address where they are delivering/dropping off at that way totally different addresses are not left at different addresses
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October 2023 by Gwen Waits
Great customer service. Jerri has helped me the last two times and she is always friendly, patient and kind! I also had the pleasure of meeting Andrew yesterday! Same Great Attitude! Great Job and thanks again
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October 2023 by Lori Ann Shelton
Bad delivery person- THREE times now the driver has left our packages on the BACK porch, which is ROPED OFF and CLEARLY NOT the Front Door!!! The first package was completely destroyed by the rain, the second package was completely water logged and the Third package was wet but thankfully the neighbor happened to see it and brought it around to us; that one was medications and would have been Ruined if the neighbor hadn’t seen it out there! I called and filed a complaint for the manager of our local branch to look into this matter. ???
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October 2023 by Michelle Townsend
We leave our gate open when we know FedEx is delivering, but the drivers continue to leave our packages on the outside of the opened gate. Yesterday (9-18-23), it was a 110 pound box with 2 other boxes and it was $800 in items. This has been happening ever since our original driver quit almost 2 years ago. I call to complain and nothing ever gets done.
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August 2023 by brenda stephany
waiting for my recliner to be delivered. was scheduled for aug. 5, then aug. 7, then aug. 8 now they are saying today. having knee replacement and i need the chair. this is ridiculous!!!
