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June 2024 by Cj Joyner
Anastasia is the most incompetent and rude pharmacist I’ve ever encountered. Never had a prescription refused due to a fictional corporate policy and then when called out on it (after contacting corporate) was denied due to my ethnicity. She should have her license removed and CVS should be ashamed to employ her.
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June 2024 by four reals
It was closing time and the staff were just the best, and very helpful no rushing me out the door.
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May 2024 by Travis Zimmerman
Pharmacy associate working at 12:30 5/22 in the drive through has the worst personality and an attitude problem. Pretty sad when you talk to an old woman disrespectfully to a point she would rather drive to another pharmacy than deal with one person. Overheard the entire conversation, until the girl working finally slammed the phone done and walked away after the old woman asked her another question.
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March 2024 by Janice Johnson
Pharmacist technician was rude belligerent and unfriendly. Instead of deescalating the situation she escalated the already confused staff and embarrassing herself by disrespecting the consumer.
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February 2024 by Jordan Schmuck
Person answering the phones has terrible customer service and is very rude.
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February 2024 by harpreet bola
Being out of town, they helped me out with all my questions and person at the counter was really helpful
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January 2024 by francisco espindola
I had a very bad experience, and my 7 years old witnessed how I was treated in this store. I dont know if the lady working there was having a bad day or maybe my ethnicity bothered her.
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December 2023 by James Brooks
No one to check you out, only self check out.
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December 2023 by Sofia B.
Their system is down and I cannot complete a pick up! Manager was rude and acted so unconcerned! I have a few unhappy customers who need their medicine
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November 2023 by Sade' Asantewaa
Just wanted to say you can truly tell when an employee cares about their job. Despite dealing with system issues and inventory issues which is no fault of the clerk Nydria tried and tried and tried again to fix a issue for me and the whole time did it with a pleasant attitude and a smile where normally others would have given up or told you try again tomorrow or a different store. It’s the little things that matter that will make me choose this location over others because of the dedicated service to their customers. As a supervisor for Customer Service Agents at a major company I felt it necessary to recognize Nydria and remind her that those efforts do not go unnoticed. Thanks you Nydria W.
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October 2023 by Michelle Ramos
Always out of everything when filling a prescription and long wait.
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October 2023 by Jaime Ross
The two Team members at CVS were absolutely amazing!! Elizabeth greeted me when I entered the store and as soon as she saw I was having difficulties she volunteered to assist! I asked for assistance several times but both Elizabeth and the other team member were already on their way to assist me it was awesome! They both went above and beyond for other customers and myself I was extremely impressed and very thankful!!
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August 2023 by Lynn Williams
Tech threw my prescription back at me because it was backordered. I knew it was backordered I just wanted to have it on file for when it comes back. I will be transferring all my prescriptions out of there. They are constantly rude for no dang reason.
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August 2023 by tiffany white
If I could give a negative 100 (--100) I would. So I moved to another pharmacy about a year ago due to the poor experience I have had with the cvs at 11022 hwy 49 gulfport ms. Well needless to say my insurance MADE me move back to cvs due to they will no longer cover my medications unless I am filling with cvs. The other pharmacy I used I could drop my meds off and only have to wait about 5 mins and I was in and out. NOT WITH CVS. So my 1st prescription fill since i moved back and i see the customer service has only gotten worse and the reps have no sense of understanding or empathy. I called today to try to give info to the pharmists to reduce the cost of one of my meds so it would speed the process up however she basically refused to take my info over the phone, no biggie. So when I got there I try give her the info to reduce my medication but all i got was attitude bcuz she didn't want to take a discount card I had. (Basically argued with me to the point I had to get rude with her in order to get her to take the info), after that little fiscao she made me pull around which by this time there are an additional 3 cars waiting that I had to go back thru. Mind u that i just spent abt 30 mins to begin with just trying to get the 1st part of the transaction complete now i have to go back thru a line that i have already waited on once just to have to go back thru it again. I just wanted to get my meds and get home and the whole EXPEDITION took over an hour for something that could have been handled with ease and in a timely manner if the rep just would've had a better attitude and took the info from the beginning. The whole ordeal was completely unnecessary. If you don't like dealing with people you shouldn't be in a profession where you have to deal with people ALL DAY LONG! I hope the changes that are supposed to happen with the insurance companies next year actually happenes. Which will give individuals the ability to use whatever pharmacy they like. I pay for my insurance and prescription coverage I should be able to use whatever pharmacy best suits my family!!!!!!
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July 2023 by Sol Es
Manager don’t care what we said .I was calling and she hung up bad customer services
