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March 2024 by Stacy Witt
For all your postal needs and everything in between... Coastal Postal is your place. Mary and Trevor are very helpful and customer service is top notch. Stop by Coastal Postal, you will be glad you did. I will definitely do business with Coastal Postal again.
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December 2023 by Fakefakefake Ross
Rude staff, unbelievably convoluted package pickup procedure, massively overpriced postal supplies. Just go to the post office.
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November 2023 by Ray Sahag
Outstanding customer service!!!! Made me feel like family on my very first visit
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November 2023 by Cory Mills
DHL Shipping Services.Utterly disappointing to say the least. During the first week of September, I shipped an important document to Honduras using Coastal Postal DHL services. Unfortunately, my original recipient was unable to receive the package at his work location due to a new rule implemented by his place of work. The package was returned to the distribution center. I called Coastal Postal (spoke to the same man who helped me send the package) to start the process of changing the address or sending someone to pick up the package, I was told that calling them and doing the process through them was the best option and that they would communicate with DHL and would call me back with the best way to proceed. So, I waited and a couple days after my call, they called back to tell me that DHL would be contacting me, and they did, I asked if they could return the package, but they pushed for a new address...I gave them a new address and asked to send me an invoice to pay for the extra shipping fee and they explained that since I had used “someone else’s DHL account number, I needed to do this process through them”, so I went back to Coastal Postal to explain my situation, give them my credit card information and hopefully approve the release of my document (still in Honduras) for it to be delivered to a new address. The owner of this establishment was rude and acted unwilling/uninterested to help me. She first called me a liar when I told her I had called Coastal Postal as soon as I knew my package had not arrived and that I had started the process with one of her employees, because she claims to “be the only one that deals with her DHL account and no one else in her company has access to it”. I showed her all the calls inbound and outbound proving that I had talked to someone at Coastal Postal and DHL, she insisted that I did that without her consent, and I had done things worse for myself because she did not recognize or approve what I was doing(notice I never had access to her member id, account number or anything related to DHL). After several minutes of going back and forth, and her finally letting me explain the whole situation, she said she was going to help me...she said she was going to call me by the end of the day, she did not. I called her next day and she said we were just waiting on DHL to email a response or an invoice, I called DHL the next day and they said she called to verify the information but did not make a request for anything and so the package was being returned to me!. She never spoke to me again. I figured out what to do to stop going through the middleman and was able to contact DHL in Honduras, after explaining the situation for what it felt like the 100th time, they allowed me to speak to them and resolve my situation without Coastal Postal involvement given the lack of interest of this company to help, I sent my brother to pick up the package after a month and a half of sending it. I do not know if I will go back to this establishment again, or if I will recommend it.
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October 2023 by Nancy Graben
If you’ve never stopped in at Coastal Postal you’ve missed out. Not only are they a great place to mail packages but they have a really nice gift selection, gift wrap, mailers, and the funniest cards. Stop by. You’ll be glad you did!
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July 2023 by vvs crypto
says open at 9. it’s 10 and the door is still locked.
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May 2023 by Mishako Moore
I happened to stumble upon this little gem ? when searching for a notary and someone to take a passport photo!! I was able to get everything done at once and it was such a lovely experience! Mrs Mary Ellen is so sweet and I’m so sad I found this place so late in the game bc I’m going to be moving soon and definitely would have come here more often if I had known it bc as there and all of the services they offer!!
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February 2023 by M F
We had a beautiful photo print made here. It was very fast and the staff were so friendly and helpful. We also bought an amazing smelling candle.
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February 2023 by Lola Lenee
It took 5 mins to get acknowledged by one of the staff members. Whenever she did acknowledge me she was very rude. So I left and took my business else where. The label was already on the package all they had to do was ship it off. I guess that’s too much these days.
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January 2023 by lady moonpie
This place is fantastic! All of the staff..& I mean every one of them are polite, friendly and professional. I would definitely recommend this store to anybody. You cannot find nicer people who can help you with anything! Well done on fantastic customer service and perfect professional work guys! So glad we found you!
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December 2022 by Mandy Bennett
Best place for personable service and unique gifts
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December 2022 by Brayden M.
The store associate was utterly rude and cursed me off the phone looking to receive my paycheck didnt receive any money or outcome would not recommend doing business with this horrible company!!
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November 2022 by Diana C
My go-to for shipping and receiving packages. They can also print documents or labels for you in case you don’t have access to a printer. This location has made my life a whole lot easier while settling into a new state, I highly recommend their services!
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October 2022 by Marsha Reagan
The ladies in there are so friendly and helpful. I will use them as much as I can?
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August 2022 by Linda Bubeck
I wish I could give Coastal Postal in Gulfport 10 stars.During a difficult time for my family, at the passing of my father, we trusted Coastal Postal to deliver the Mass booklet for his funeral.They went above and beyond to deliver an outstanding product. They were patient, kind, accommodating, and professional. We are so pleased to be able to honor my father in this way. It’s the little things that mean so much.Thank you Mary Ellen and Trevor.
