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February 2024 by Clyde Deschamp
Well managed store. Easy in and out. Help readily available
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February 2024 by Jon Smith
Absolutely terrible service here. They didn't have a check out lane open, nor were there clear instructions on where to check out. Found a small sign that directed us to the geek squad counter that had a line 9 deep while one employee stood at the front of the store, seeming to pretend to be on the phone as he did not once speak, while ignoring everything around him. Even when I approached him to ask where to check out. It was extremely frustrating and not at all what I expected. In the end we found a nice woman at a small phone service counter in the middle of the store who helped us check out. They did have the product we needed in stock and at the advertised price so other than their front end staff being the worst I've ever encountered, I was able to accomplish the goal but not even close to the time line I expected
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February 2024 by Gabriel M.
Store pick ups is a joke. Best Buy customer service will claim your Banking Institution is at fault for canceling orders, but when called there was no issue with payment to begin with nor alleged “Hold” placed on transaction. Safe to assume all monetary deals online for “Store Pick Up” are not what they seem..
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January 2024 by Amanda Tuggle
Geek Squad is always very helpful and their service plan has helped us several times with multiple devices (laptops).
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January 2024 by Zack Jones
Nice people
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January 2024 by DJ Nelson
The best in customer service
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January 2024 by Vontina Fountain
No one ever acknowledges u've entered store? No hello...need assistance ? have a great day‼️
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January 2024 by Gale Cuevas
We love our new Roku tv..
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January 2024 by Susan Hogan
Very pleasant and helpful employees
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January 2024 by Brian Bishop
Fast and organized
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January 2024 by Rikdogg 65
Not totally bad. Just needs more assistance in all areas of the store
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January 2024 by Slick Grits
Fast service for all your need when it comes to electronics and other home goods and services. Right in Gulfport, come visit and be sure to like?
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January 2024 by Conan Simmons
A number 1
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January 2024 by Latarius Hicks
The customer service was impeccable! They didn't have what I needed but the lady that helped me offered to check the location in D'Iberville.
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January 2024 by Chris P
Nice place to get new and old techCustomer service tends to lack and discrimination is a thing, you see the person in front of you laughing and giggling and when you're up you get a whole different experience and you are as polite as you can be. Even with the robot responses and the yes no no responses you still leave with ok thank you. But not sure what is happening now that customer service is trash everywhere you go.
