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December 2023 by Kurt Michael Russell
Came in to do a simple currency exchange. Neither employee behind the counter knew how. Train your employees better.
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July 2023 by Thomas Normand
Came to do a wire transfer. And the girl that does wires is gone picking a car up. So they shut the wire desk down because of a personal problem. I’ll be moving all my accounts to The first bank slowly but surely. This is ridiculous
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December 2022 by mohammed awaad
Very rude and useless on customer service line and in person in the branch. I had to wait for an hr on customer service lady night.This afternoon, I went in person, employee is rude, unprofessional and manager on the phone without any respect to customers.Never seen, never heard. Why they are this way?!!
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October 2022 by John Crosswhite
I originally loved Bank of Mississippi, I tolerated Bancorp South. I'm not excited about the new name change to Cadence Bank and considering a different bank.
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March 2022 by AllIn GoodTime
Great people and speedy service. Always helping with a smile
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December 2020 by Olivia Sullivan
Angela was very helpful with me, she remained nice and worked all day to make sure that I was not confused with my account. THANK YOU ANGELA :))
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December 2020 by Lynz Torjusen
To start, I totally get the inside of bank being closed, b/c of covid -19. But its totally ridiculous that you can be next in line and you still have to wait over 20 minutes. Everytime I go to the Orange Grove branch, it's always a super long wait. Just to make a deposit, you need an average of 30 minutes. With only 2 drive-thrus, maybe if they would have all commercial transactions use only one of them, it might allow for more timely service for the rest of the folks. I just might start using a different branch.
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March 2016 by Renee Thronson
I tried extend my car note and they refused. Advice from loan officer...buy a lottery ticket, win, payoff loan.
