-
November 2023 by Terrie Brown
I’m a longtime customer at Badcock Gulfport and always had the best experience with the delivery service and items I have purchased. Today I bought a dryer and had a very wonderful experience meeting Mika. She’s the best and has excellent customer service! Badcock needs more Mika’s❣️
-
November 2023 by Tee Monigan
Been dealing with this company since 2007 whenever I was in Mobile AL and now I live close to Biloxi the Gulfport location is nice and clean and very helpful staff who are willing to help you out in any way they can
-
October 2023 by Jody Link
We enjoyed our shopping experience with Badcocks from start to finish! Excellent customer service - Well done!
-
August 2023 by Joscelyn Singleton
Remus and Mika were so sweet and helpful. They made the entire process quick and easy. Their customer service is definitely a 10/10!
-
August 2023 by F C
Thoroughly disappointed at the customer service by both this store and corporate. A few months ago I was purchasing furniture from what I know now was an ill equipped, untrained employee who lacked the knowledge to sell their products. She either knowingly lied or didn’t know any better and said I was approved for zero interest financing, I took delivery of my furniture and two payments in I start seeing the interest charge. Upon discovery I went to the store and they told me “oh yeah, her, we had to let her go because she’s made this mistake before.” The store manager confirmed that this former employee was not capable of her job but said she couldn’t do anything and told me to call billing. I called and billing dept phone operator was RUDE and basically said it was my fault because I signed the paper. I was forwarded to customer service to lodge a complaint and she said the distract area manager would look into it and call the store and call me back. All lip service. It’s been months and I’ve heard nothing. I made it very clear that I would not purchase if I had to pay interest. It’s pretty sad how consumers get treat these days, we trust people with our hard earned money, while cost of living is skyrocketing and wages stay stagnant. I will never shop here again and will deter anyone I know from doing the same. I look forward to your “reaching out” Badcock Furniture.
-
August 2023 by Danielle Wilson
We bought a reclining couch and reclining loveseat with a console. Worst purchase ever! Everything is a headache. Constant repairs that take forever to get parts. Running up and down the coast to pick up the parts when they do come in and then get the wrong parts! Such a big, expensive disappointment. The sales people will tell you anything to make a sell and customer service on the store level and corporate level could care less about your issues.
-
August 2023 by Amber Cravens
Everything from picking the couch out to purchasing it to the delivery was amazing! The guys were in and out in no time.
-
July 2023 by Greg Smith
Sales team was honest and very respectful, no pressure sales answered every question took even told us take our time and look around. Didn't feel he was pushing sales just felt he wanted to help us as customers
-
June 2023 by Fabione Sims
The gentleman was very nice, helpful, friendly and very professional. Your company have a great salesman, my experience was great, I will be back again.
-
April 2023 by Shenita Goines
I was a Badcock customers for years, I decided to buy a new reclining sofa, but in order to recline I have to get off the sofa pull the inside leaver push the leg rest up and then sit in the sofa,then when I tried to call corperate,there was no satisfaction at all the customer service put me on hold 45 min and never return,I will NEVER!!!! buy anything from this company again,
-
March 2023 by Cassandra marsh
Friendly, helpful and affordable. They gave me a fair price on a slightly damaged item along with a good price on two new chairs that are perfect for my living room.
-
March 2023 by Christine Thompson
I have the pleasure of purchasing from Badcock furniture Gulfport as way back as 2008, and i have purchase almost every furniture in my home from Badcock.I have got elxcellent service.I have a good credit line also.There furniture is really great.
-
February 2023 by TIFFANY BARNES
BADCOCK is MISLEADING & SCAMMING people out their money!! They got people purchasing insurance coverage but the insurance does not cover half of the things they tell you when you are purchasing it!! YOU BETTER OFF NOT GETTING NO INSURANCE BECAUSE THEY NOT GOING TO REPLACE OR FIX ANYTHING THEY JUST COLLECTING YOUR MONEY!!
-
January 2023 by Peggy Thibodeaux
Love this store!! High quality furniture, I had great saleperson Ashleigh. I decided to finance my purchase andshe had it approved it in less than 20 minutes ,very helpful delivery personal. But MOST of all I love the fact that when I call the store for anything they answer with an associate with no computer delays. I’ll give it my highest approval.
-
December 2022 by Nichole Yost
I came all the way from Jackson Mississippi to purchase some furniture for one of my vacation rental houses that I rent fully furnished.I spoke to a male associate at this location and he was just so rude. His whole attitude turned me away from making any type of purchase with this company. As I was walking out he was making racial slurs I guess because I'm a caucasian female. I won't shop at this location again until he's gone. I also let my friends and family know the ignorance I've experienced at your location on December 6, 2022.
