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January 2024 by Ollie Martin
I love the automobile, but it took them over 2 months to get my part for the window to fix it. Then they lose a part on the door and haven't informed me yet about it been in to give back on the car. When you buying something you paying for the whole thing. That being said I don't have my whole car yet but making payments.
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January 2024 by Raji
The new service manager was awesome and support service staff were friendly and professional. They answered every question and concern that I had about my Trailblazer and got the job done right, the first time. I'll definitely bring my business back for any new vehicle or service needs..Thanks Kirk Brothers !
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January 2024 by Nadia Wilder
Can’t say enough good things about this group! Alexis was super friendly and helpful from the initial call. While I was waiting to hear back from another dealership, Michael had the paperwork complete and the car en route via delivery to Birmingham. Everyone from the delivery driver to the service manager were great to work with and very responsive. One minor issue with the vehicle was handled immediately! ? Highly recommend.
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January 2024 by Mark Head
My last visit at Kirk was horrible. Dropped my vehicle off December 19 for some warranty work. I wasn’t given anything to ride in. I expressed my concern for a need for a vehicle but wasn’t accommodated. I called cannon motors they told me to bring it and they would take care of it. When I went to pick my truck up my vehicle the service manager told me he was waiting to see if I was going to trade it in. I would never purchase another vehicle or advise anyone l know to purchase a vehicle from Kirk Buick GMC in Greenwood.
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December 2023 by Jackson Pegg
Tyler was the best car salesman I’ve ever dealt with. Treated me more as a friend than a customer. I will be buying from Kirk in the future and highly recommend anyone looking for a vehicle to look here first.
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December 2023 by Bessie Gardner
Love going to KIRK. They are so professional in letting you know what's wrong with your vehicle. I love the fact that I can charge my bill and pay on it monthly due to everything else bring so expensive. Thanks to the mastermind behind that idea. Senior citizens can really benefit from this program.
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November 2023 by aretha moore
The service was excellent and everyone was kind and polite. The only down side for me is with the price on new vehicles, it should come with at least three free oil changes not just one, but my overall experience was a very good one.
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November 2023 by David Reed
Friendly honest staff @ Kirk Brothers. Gave my cousin a ride up there to order a part for his truck. When he told the Parts Desk clerk what he needed another employee asked why he needed that part. After a quick look up and explanation of his problems. They determined that he didn't need the $90 dollar assembly part. All he needed was a small $4 spring part that was in stock. My cousin was so grateful for Kirk Brothers taking care of his issue and saving him a lot of money.
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October 2023 by Hazel Trull
One of the best dealership experiences I have ever had. Mr. Tim Yates was more than accommodating, I had several vehicles I was interested in, and they helped me look over all the options. Never once did I feel pushed or pressured to buy a vehicle just because I was interested. Not only that, but the rest of the staff was so kind and welcoming. They even called the next day to see how we were enjoying our new SUV. 10/10 recommend
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October 2023 by Bart priddy
These guys jumped in and bailed us out without question, where other dealers put us on ignore since we didn't buy our triuck from them. Steve in service kept me informed all the way through. Appreciate everything!!!
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September 2023 by Thaddeus Wright
The service was fast and easy. The service lady was very knowledgeable of my needs and had the loaner car ready when I arrived so I did not have to sit around waiting. When it was time to pick up my car it was out front and ready, fully detailed and ready to go.
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September 2023 by Eric Hill
One of my best car buying experiences ever. Will definitely be recommending you all to friends. Bryce was awesome to work with!
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August 2023 by MARIA HUNTER
I just would like to say that you to everyone who came to my family’s aid on I55. I would to Kirk Brothers, INC over any dealership any day of the year! Amazing customer service from the salesman to the finance manager! Way to go guys! Keep up the great job!
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August 2023 by Krystal Jones
They are very unprofessional at the Greenwood location. I took my truck to the dealership at 8:00 am. They told me they would call. After waiting around all day I went back at 4:30 pm to the dealership to see what was wrong with my truck. They would give the report that they ran on my truck. They were rude. I will NEVER buy another vehicle from Kirk Brothers in Greenwood.
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July 2023 by Johnna Metz
All of the staff were friendly and welcoming. From the salesman to the finance process…they made it fun! Loving my Buick? Would definitely recommend Kirk Brothers.
