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March 2024 by jason jurzak
A dirty room.
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March 2024 by Limbrix Conley
I went here to relax for the night. The first room did not have a remote to the TV. I had to go get one. Next, the bathroom door was locked and they couldn't get it open. I was moved to the third floor where I had to use the stairs twice that night and twice the next morning because the elevator was not working. I was told I would be credited $20 back but wasn't giving anything.
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March 2024 by Brandi West
This hotel beats the Hilton Garden Inn. So many amenities. I cannot believe how comfortable the beds are , they provide Dove shampoo, conditioner, body wash, and lotion. Their breakfast spread is pretty awesome.
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January 2024 by molly bailey
Breakfast was deplorable, gray, fake bacon, no yogurt, watered down orange juice, watered down apple juice, no eggs. Cigarette smashed out on the floor of elevator. Luke warm welcome at front desk, zero help at front desk when we called to help with TV in room.For $145 they could have done better.Very disappointed. Will not be back.Walkability: To grocery and discount shops.
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January 2024 by Lupe Rodriguez-Robinson
Last minute trip to visit husband’s family in Carrollton, MS. Booked through a 3rd party site and when we went to check in the site had reserved the wrong night. Tracy at the front desk was super friendly and helpful in getting the reservation corrected. The room and hotel were clean and comfortable.
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December 2023 by Paige Hambach
Everything was clean, and the breakfast was good. The staff was very accommodating.
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September 2023 by Pancho Rios
Very good place, very clean, very
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September 2023 by Dorsielynn Jones
Facility and rooms were clean. Staff was professional and polite. Location was safe and convenient. I will say that photos of the rooms need to be updated. Was a little skeptical about booking at first but we went ahead and booked because of a recommendation. Rooms look better than photos.
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July 2023 by Sheila Jean Yarbrough
This is one of the best hotel I've stayed at in Mississippi. The staff is very friendly and helpful. The ladies in the kitchen gets 2 thumbs up for the breakfast they provides. Dirty towels are picked up every day and you're given clean ones. Housekeeping crew does an excellent job, I saw them cleaning throughout the day. There was an issue with the ice maker leaking, staff took the appropriate measures to make sure to place a wet sign up and discuss with each other what needed to be done. On July 17th I observed an elderly man spill ice from his cooler, the staff immediately stepped in without judgment to help clean up and offer to refill his cooler.Thank You All ❤️ ?
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July 2023 by yvonneda henry
This is a bad experience I booked this room based off of the pictures I seen and the price. Got to the location the price was different and the layout was different also. Show the manager step-by-step process of booking this room but still didn't accommodate addition to me providing proof. For 3days no room service no trash can and the room was very musty where you had to have the air on cold even if you didn't need it. Was supposed to get daily breakfast never happened on time which put us behind schedule and once again wasn't accommodate but they wanted all their money never again we got played this time. Will go to Surstay Hotel for 100.00 less. Also these same people own the Hampton Inn that's on the same parking lot. This is the Greenwood Mississippi location on highway 82.Rooms: musty-smelling that smelled like it had been flooded. Pull out couch was a dump had to put my personal pillows underneath it to give some cushion. The room was suppose to hv a room divider for some privacy and didn't was told those pics was old
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June 2023 by Beverly Brinkley
I truly enjoyed my stay. my business partner booked our room there this weekend For the Blues concert. Which we normally stay at the Hilton Hotels. I must say I was very impressed with beds and the cleanies of the rooms. The General Manager and staff was very nice and helpful. Thank you ?
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June 2023 by Sparkles Caswell
Bathtub was dirty. My second day here the housekeeper didn't knock. She walked in while I was sleeping.
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June 2023 by Gina Buyukpolat
Let me start by saying I hate holiday inn express! I travel all over this state and I have stayed at some disgusting holiday inn express. However, when I walked in, there were 2 smiles at the front desk that made me feel welcome. The room was clean and comfortable. I'm not in love with the brand but I'm in love with this specific Holiday Inn Express. I would stay here again.Good job!
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May 2023 by Ronald King
Keisha and Letitia are absolutely phenomenal. They made sure my family and I were taken care of in all aspects of the customer service experience. They went far and beyond to make sure our stay was enjoyable. I can't thank them both enough!
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March 2023 by Tracy Harris
OMG OMG the staff was very friendly and helpful… Cynthia and Rosey are truly amazing. Very clean rooms.The breakfast is awesome, nice hot eggs, bacon, sausage, biscuit n gravy I would have given 5. Stars but there is an lady bug infestation, but that is no fault of the staff and the cleanliness of the hotel.
