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July 2024 by Veronica Smith
If you in the market for a new vehicle be sure to go to Oakes Toyota and see Donald Atley and David Green! They’ll get you right!
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June 2024 by Divia Griffith
Bought my car from them and had to take it back to constantly have work done to it which they have attitudes about. They are unhelpful and disrespectful. I’ll be shopping elsewhere from now on to get a better vehicle and FRIENDLIER service. Especially in the service department ??
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January 2024 by STIFF
WOMEN BEWARE!!!The Service Center are complete crooks! They will literally create a problem on your vehicle, charge you a diagnostic fee to tell you what's wrong with your vehicle, and charge a huge price to fix it.I DO NOT recommend this place. Go somewhere else.
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July 2023 by Marcos Villareal
Talked to David in sales and was the most disrespectful human I talked to. I can’t believe in 2023 people can be racist still, might be a Mississippi thing or just the way Toyota allowed this here , I been reading other comments and other people have been discriminated for their race, I will definitely talk to Toyota corporate and use my influencer abilities to get justice
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May 2023 by Kam Ridley
I was traveling through the Delta for work and had issues with my Camry. The service department was extremely helpful and got me back rolling quickly. Thank you
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April 2023 by Andrew George
The OBD port in my Prius had a bad fuse. I left it with them for diagnostics, they put in a good fuse, read the codes, and then Put The Bad Fuse Back and charged me about $120 for diagnostics.That's just tacky...
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March 2023 by Abury DeLaRoche
Don’t Trust These Characters with your vehicle. They are so desperate for business they will charge you for a diagnostic check then tell you they can’t fix the problem. They have NO customer service skills AT ALL. Mrs Andrea Lee in the service department will treat you like you are getting on her nerves for simply asking for information. Told me they can’t diagnose a ford but charged me regardless. I wouldn’t trust any company that cheat’s people by getting a diagnostic when they know they can’t fix your car. BBB says their untrustworthy as well.
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March 2023 by Xavier Jackson
I went to pick up my boss’s truck at Oaks Toyota and because of my race I was told I could no get his vehicle even after telling them they could call him an get confirmation they refused to assist me in any way what so ever. As a person of color, I would Never purchase a vehicle nor would I recommend Anyone of color to purchase a vehicle or anything else from these people.
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November 2022 by Casey White
Sit there for three and half hours for them to tell me I can't get a car after I try to do my trade in
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October 2022 by Psy “Munir” NigH
It took approximately 8 months for them to get recall Parts in from dallas. Those parts magically showed up the day after I had to get the Attorney General's office involved. I just got off the phone with the shop foreman, and apparently the one and only mechanic Oaks Toyota has flat out lied to me last week stating they were flying in a tech because he does not know how to repair my vehicle. So I would encourage anyone else is having issues from this dealership, get in touch with the attorney general's office as I have, because come Monday morning we will be taking the next step and seeing what we can do to to get Oaks Toyota to fix my vehicle after 8 months over a free safety recall as well as being awarded some sort of compensation for my troubles. I'll keep the public updated is I'm going through the AG's office and this is now a public matter.
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October 2022 by Xx_kingnaz _xx
i bought a 2022 toyota tundra from here back in February the infotainment system doesn't work dealer doesn't want to fix it and the fuel pump float isn't working i ended up selling it bc they dont wanna fix it this dealership just wants your money they dont care about your vehicle highly recommend staying away from this specific dealership
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July 2022 by Michael B
Extremely rude, they hung up on me.
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February 2022 by Jacqueline Spells
I have had the best experience with Oakes Toyota. My salesman went above and beyond the call of duty to make sure I got what I wanted. There were so many options to choose from and I know I made the right choice. The service department are always up to date on my mechanical needs and gets it done in a timely manner. I would recommend Oakes to anyone. My next vehicle will be coming from none other than Oakes Toyota. Lonnie get ready I will be coming back to you.
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November 2021 by Abigail Toten
I love them!! The hat guy helped pick the best car for me!!
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June 2021 by Angela Junkin
My husband was looking for a Tacoma and the sales rep, Houston Williams, made sure that we got a good deal and that we were comfortable with everything before we left.
