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November 2023 by Brooke Medders
Arrived at the pharmacy at 545, closes at 6. 2 cars in front of me and one behind. First car was serviced. Second car pulled up and began waiting. They sat there over 6 minutes with no service. Then the lights went out and they closed the blinds. The car in front is me drove off. I pulled up and waved at multiple staffers who avoided eye contact. Very unprofessional especially for medical professionals. As a doctor myself, you service those in your lobby or communicate that you cannot service them before closing. You don’t ignore them. Rude rude rude.
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November 2023 by D. Jones
The staff is very rude at this location and stands around talking to each other and laughing instead of actually accommodating customers. There was several times I saw people laughing and joking when they could have been helping someone instead of pretending behind the computer screen. Also, I believe I was falsely given information on my medication prices as I was told one price with the pharmacist and then when I went to pick up the price was over $200 which I definitely disputed with the clerk Lisa. She seemed as though she had an issue with me challenging the price as I should have as it was conflicting information given! Just seemed irritated with me even mentioning it. Which turned out I was correct and was about to be charged over the price I was told. I find that very scamming on Walgreens behalf especially when they should be providing the upmost customer service and assisting customers as best as possible. I could’ve just went to Walmart in this case. I’m sure I would’ve also been able to use my discount card for my specific medicine which the clerk told me I couldn’t use with my insurance which is also confusing as my insurance didn’t even cover that medicine so I don’t know why she stated that as my insurance wasn’t even factored into that specific prescription. It sent up red flags for me and I will no longer be giving my services to Walgreens anymore.
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October 2023 by Brandon Ezell
My child is sick with a stomach virus. I physically listened to the Dr call in her script, then drove to Walgreens to pick it up. The lady at the pharmacy said that they had just received the script and it would be ready in 25-30 minutes. I come back in 30 minutes and the entire staff told me that they had not received the script from the Dr. the one who specifically told me the Dr called it in just sat there and lied to my face and said she never received it, as if she didn’t just tell me 30 minutes prior that she had received it. Unprofessional garbage working at this place.
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October 2023 by Patricia Reese
The staff is always helpful and ready to serve you. The line is sometimes long but they take care of you.
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October 2023 by Monica S
Horrible service. The manager Karen needs an attitude check. Throwing something at a customer is unacceptable!
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August 2023 by H. Lee Robinson
Absolutely terrible service in their pharmacy. I went by a first time and they said they have not received my daughter’s prescription. I said, I will call the clinic. The pharmacist then said, I see it here, but it was not yet filled. Was asked to “come back in an hour and a half because there was nothing they could do.” I left and came back an hour and a half later. Prescription for my sick child still was not filled and a different person AGAIN told me they have not yet received it. I said, that’s strange because an hour and a half ago that guy saw it. Again, I was asked to leave and come back. Since clinic we went to was closed and we couldn’t get the prescription resent to a different pharmacy, and I knew if I left I wouldn’t get it today. So, since this time I was in the drive threw and refused to move. Finally after 15 minutes, they gave me an INCOMPLETE prescription waited another 30 minutes before I finally got my 7 year old daughter’s necessary medicine.
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August 2023 by Jocad Baggs
Never have a problem, unless it's a national shortage of something.
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July 2023 by Margie Hickman
If I could give no stars I would poor customer service
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June 2023 by Betsy Tabor
I cannot get thru to a human. This is ridiculous. Wish I could give a negative 5
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January 2023 by Martha S.
Drive thru is convenient, but SLOW. WALK IN CLINIC ASSOCIATED WITH THIS LOCATION (Village Med) needs to update their website...put message on the entrance door explaining that they DONT SEE PATIENTS because they don't have medical personnel ... calling the number provided on the pamphlet at the front door gives no help
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January 2023 by Gabrielle Blair
The staff in the pharmacy are extremely rude. They called to tell me I had scripts ready to pick up. When i got there they weren’t all ready and acted like it was my fault. I was using them to save money but I have transferred all my scripts to Polks. If you hate your job then work somewhere else!
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December 2022 by Markeia Miller
Boone the pharmacist made this an excellent visit. He’s very honest and pleasant.
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December 2022 by Ben Brantley
This pharmacy is a joke. Was told rx was ready. Waited 20 minutes in line then told it wasn't ready and would be another 30 minutes. This is the norm for this location. FREAKIN SHI** SHOW
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October 2022 by Brenda Minton
I picked up my script this afternoon, got home and took it out of the bag. I thought my pain medicine doesn’t look right so I counted it and was 40 pills short. I called & was told they count that 3 times so it has to be right. I said I don’t care how many times you say you counted, it is short 40 pills. She said she would check the tape and call me back. She called & said it showed there were 90 pills so she will get 30 ready for me to pick up. So I’m still 10 pills short. It’s their fault! Now I have to explain this to my doctor! I will be looking for another pharmacy to move my scripts to! I’m done with this place!
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October 2022 by Jennifer Weaver
The staff is so rude. They yell at customers in the store and hang up on you if you call. Completely unprofessional!