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August 2024 by Jean Kelly
Great customer care by employees at this location.
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August 2024 by nat roberts
Always a convenient and efficient place for mailing packages. Their staff is always proactive and great customer service. Flowood UPS store simply the best
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July 2024 by Brian Renfrow
The guys at this store are exceptional. I had an issue with the store in Brandon, on Highway 80. They were flumoxxed , that the other store had denied to assist me. Thankfully these guys took up the slack! Thanks again!
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July 2024 by Joshua Jackson
I came in 10 minutes before they closed and I felt awful, but everyone in here was professional and made me feel like I was their first customer of the day. While the young gentleman was waiting on me to close, there was some people who showed up after they closed and he took care of them without any hesitation. He is a model of great customer service
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June 2024 by Ken Sumrall
Great service !!
Thank You !!
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May 2024 by Kelly Thomas
My package was supposed to be delivered by the 5 of April I have called made claims an y'all still haven't brought it it still says processing how is that possible? It's makes me feel like y'all are stealing are not doing your job then you can never get the store just answering machine.
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March 2024 by Mindy Smith
Always quick and efficient! Plus the cut off time for shipping is closing time. No confusion there, unlike some others.
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January 2024 by Crystal Hodge
Great service as always and very quick. Less than 5 min every time!
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January 2024 by darnic2sons
Don’t just leave your package with a prepaid label! Even if line is long just wait! I handed my package to an employee behind the counter on opposite end from registers on December 14th. My package was never scanned in! Please get your receipt. My return to nike never got scanned in! Now it’s a loss because I didn’t get a receipt, but I would love to know where my women’s air jordan 1 low size 7.5 is that was a new release is? I am trying to keep hope alive that it might eventually show up! I went and repurchased the shoe yesterday from Hibbets because my return to nike had a small defect that I was exchanging.
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November 2023 by Suzan Watson
Convenient and efficient
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October 2023 by Laina Van Buren
Great place! Always helpful for everything needed.
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October 2023 by Sherri Franklin
The employees are extremely helpful, friendly and respectful. They are extraordinary when it comes to customer service.
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July 2023 by Melanie C.
I would do ZERO if possible. If i had read the yelp, i wouldn't have come. But I'mAn out of town we and was in a bind. I was in town working on a movie. I dropped off about $600 worth of makeup and supplies there to be packed and shipped. I asked for it to be insured for $400. Insured amounts don't print on the receipt. RED FLAG. It was the owner who took my box on a Saturday. Over a week later I still have no tracking info. I call and they say they'll look in to it. A week later I call again, at this point unable to do my job with what's missing. No case opened!! I was told by owner case would be open and in a couple days I'd get a case file. 2days later I get a case opened and closed letter from UPS saying box lost. Check is being mailed. That's it and that fast! It was underinsured for only $200!!! That's it. I'm out of all my necessary items for work. Not enough money to replace it all... According to tracking it never left their store. Someone saw all my makeup and kept it. I have little doubt. I'm angry and sad, and unable to work with what's missing. I felt very little concern on the part of the owner and the store. Use any other location.
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May 2023 by Jocad Baggs
Always a quick visit, thanks!
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May 2023 by James Girault
Website and sign on door says that they are open until 3pm on Sunday, arrived at 2:15 and they had the metal gate down and were closed up tight! Needed to mail off some packages last minute and was unable because of this, please update your store hours!
