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August 2024 by Brooke Johnson
I needed help finding a Foundation. Kayla was very kind and patient. Great Customer service.
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August 2024 by Mary boyer
GREAT EXPERIENCE Aaliyah REALLY WENT ABOVE AND BEYOND.
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August 2024 by Adam Ayour
Poor service lazy and nasty attitude from employee on floor left without buying anything
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August 2024 by Monica Scott
So many items to pick from. Very nice store.
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August 2024 by Rebecca Comfort
Got my hair done at the salon by Cassandra K, she knows what she’s doing and is so amazing. My hair looks spectacular got my roots touched up with a shag cut. Great personality and skill. Would definitely come back for her!
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June 2024 by Lynn B
bad customer service, cashier act bothered before I made it to the register, I am a frequent shopper at this location because it is the closet to where I live but I will drive to Madison next time, hopefully their customer service is better, I went in to this Flowood location to get my bday gift offer, and the chic tells me they are out of May bday gifts and another associate tells herthere is more under the cabinet, some, then the lady tells ger those are for June birthdays, I said June is not here yet and I'm sure it is the same barcode because it was the same item, I have worked retail many years part time and there is very poor customer service, They said it is first come first serve, well maybe that's the rule , but don't tell me it's for June like it's not still May and my bday was yesterday and it's the same items.
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May 2024 by Brandy Wright
Curbside pickup is the absolute worst. It always takes FOREVER for anyone to come out. Today, the lady finally came out, looked at the pickup lanes and walked back in. I had to park in front of DSW because the designated lanes were full when I tried to park. I specifically put that I AM IN FRONT OF DSW when I checked in. I ended up having to go in and get my order. I order curbside so that I don’t have to get my kids out of the car, but if it takes more than 15 minutes to get my order, it’s pointless to even order curbside pickup. I don’t go in the store anymore because no one ever helps me. I’d rather just order from Amazon.
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May 2024 by Huh Juilliard
The black girl in the green cardigan (about 5’7)( april 8) around 4:30pm was so rude , i told her excuse you( thinking she was a customer) and she just looked annoyed and moved , then i was thinking about buying a blush and she was just staring , after that i decided to put the stuff i had grabbed back and checked the perfumes , me and my friends decide to leave and she decides to profile me / discriminate me and take a picture of my car n plate number. It was just a very unpleasant experience. I also am a ulta member.
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April 2024 by Sherron Carter
I recently visited the cosmetic brow bar in Flowood. Taren gave me a wax and a tint. Not only was she very friendly, knowledgeable and professional, I absolutely loved my results!!!! She also answered questions about my lashes and recommended the Benefit’s lash product to help them grow and thicken. I will definitely be going back! Great experience!
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March 2024 by Michaela Thames
Horrible customer service. Stood there at the counter while the girl was on her phone and she didn't even acknowledge me. When I asked was she open, she walked away...
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February 2024 by Micaela Shields
They only had one person at the register for checkout that also had to assist me and another person at Order Pickup. In addition to this, I couldn’t purchase the additional products I wanted because I didn’t have my wallet on me, which has never been an issue before as I usually can enter my social or other identification in order to use my ulta credit card via my phone number. Sad that I wasted time picking out things in the store only not even be able to get them after already having evidence in my hand that I am who I say I am with my pickup order in my hand at the check out. I have been to this store multiple times, and this has never been an issue before now.
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February 2024 by Nicky Piersol
Always friendly staff! Look forward to seeing em each time I go
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February 2024 by Margie Fisher
Way ,way!! To expensive, outrageous prices!!
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February 2024 by Fongettia McDuffy (Shan)
My daughter enjoyed the seafood
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February 2024 by Kathleen Simmons
Poor service. Poor attitudes. I had my hair appointment rescheduled over and over again. Made multiple visits to the store to get my appointment only to be dismissed. When i finally got my appointment, the stylist took on an unbooked ear piercing for another customer, and then took on that customer’s family members for their piercings. I sat and waited an hour, with my hair wet only to watch my stylist do the piercings instead of my hair.The manager, after previous attempts at having my appointment rescheduled, had given me coupons for future services, did nothing to make the situation better. I left the store with a nice conditioned hair and basically insulted.I called the store manager when I got home and was told “you should’ve just stayed” after the manager had assisted me in my previous scheduling.Do NOT use their services! They do not care for threat clients nor do they care about doing a decent job. Shop online and go to an actual salon if you need your hair cut.
