Kroger is a well-loved grocery store that offers a wide selection of quality food and household products from popular brands. Customers appreciate its variety, including fresh produce, meats, seafood, dairy, and home goods, making it a convenient one-stop shop for savings and essentials. Many reviewers highlight the friendly and helpful staff, noting exceptional customer service that creates a welcoming shopping experience. In particular, employees are praised for their politeness, willingness to assist with special orders like flower bouquets, and their overall positive attitude, which enhances the store’s atmosphere. The store is often described as fully stocked, clean, and organized, with friendly management contributing to a pleasant environment. Customers also enjoy the wide product selection, including exclusive items like Hot Wheels cars, and appreciate hassle-free returns even from distant receipts. The staff’s kindness and attentiveness leave shoppers feeling valued, often going beyond expectations, as seen when associates stayed late to ensure a positive experience. While some mention a fee for cashback when taking out cash, this does not overshadow the overall satisfaction with the store. Customers feel confident shopping at Kroger, citing excellent experiences that keep them returning. Whether shopping late at night or during busy hours, many find Kroger to be a reliable and enjoyable place to shop, thanks to its helpful employees and well-maintained environment. Overall, Kroger is recognized for its excellent service, wide product range, and friendly staff that make every visit a positive experience.
I like this location much more than the other one in flowood because it is much bigger. they also have a lot of stuff on clearance constantly, which is nice.
July 2024
Amazing experience, love the friendly staff!! Not to mention the customer service was impeccable. Will always be my favourite store!
June 2024
Recently stop in Kroger’s in Flowood to purchase flower bouquet for a dance recital. The young lady, Jordan was so very polite and helpful. She made the bouquet very unique for my granddaughter. So, thank you Jordan for caring for the details.