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October 2023 by Ari Avant
I came in this morning to get a manicure and a pedicure. I’ve been going to this shop on and off for about 6 months now, as they generally do a good job. When I came in today, I was serviced by the older lady that’s works there. The nail tech that I usually get was busy, and I didn’t request to have a specific nail tech do my mani pedi. So I got the normal pedicure that I usually get, and everything was fine until we got to cutting my cuticles. She had her AirPods in and was talking on the phone while doing this so she ended up cutting the cuticle on my big toe. She also scraped some skin on my toe when trying to remove my old gel polish with the electric file. I yelped, and looked down to see that my foot was bleeding some. She said “sorry” and smiled a little bit and proceeded to go back to the pedicure. I brushed this off as a mistake and continued on with the pedicure. Once we were headed over to do the manicure, she asked me if I wanted her to cut my cuticles, I agreed to this. She started cutting my cuticles once more and again she ended up cutting some of the skin on my hand. This time it didn’t bleed though. However, I told her to stop cutting my cuticles, as I was afraid she would cut them incorrectly again causing them to bleed. My advice if you do decide to go here for a service, request someone other then her to do your service, when you sign in on the iPad. I usually leave them a tip, and try to schedule an appointment on a consistent basis. However, after this incident, I don’t believe I will ever come to this shop again to get anything done.Services: Foot massages
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October 2023 by Renee Lovelace
Tony from Rose's (Metro Center Mall) is at this location, which is red to me. I was afraid to change my square-round appearance. He asked me detailed questions, and I feel he got it right! The man who gave me my pedicure was fantastic, love the comfortable massage chairs. It’s obviously a win-win kind of place.Services: Foot massages
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August 2023 by Shawanda Wilson
The older Asian woman there had my toe inflamed. She dug into my skin with her own nails while trying to do my toes. Ignored me for the first 10 minutes while she worked on my daughters toes instead (that’s a whole nother story) till the guy came and let my water in. Sloppy filing. Barely a smile let alone 2 words spoken to me. …..
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August 2023 by Chemese Durr
The first time I went it was OK, the second time the guy that’s usually at the front rushed through my nails and my French manicure was not even if you did a close look. I assumed he rushed through because more customers came in, still not an excuse for poor work but I gave them the benefit of the doubt. Last and final time I went, the same guy did my nails and this time he decided to make a comment on my fingers being long and made a joke about it. Of course I wanted to respond and tell him he was small like a little lady but I decided against it. But anywho, I won’t be going back. I just thought it was rude to joke about your customers hands especially a new customer you don’t know well. It’s tacky.
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June 2023 by Carleen Gilmore
The business was very clean, Tony did a fantastic job with my nails. He made my nails look like a normal nail without being too thick. The pedicure was exactly the same. Much detail in removing skin, etc.. couldn’t be happier! Will recommend them to everyone! ?Services: Nail painting
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May 2023 by Callie Ainsworth
I was very excited to try this salon after reading the reviews. I called and booked an appointment to get a pedicure for myself, and manicures and pedicures for my two girls in preparation for a wedding that we were in. My girls received wonderful service. I choose a gel polish for my pedicure, and the reason for my 3 star rate is because the lady didn’t use a lamp to cure the polish, and she walked away so I kept thinking she would come back and bring a lamp, but when she came back she rushed me out of the chair to pay because of the other customers in the waiting area. So my pedicure ended up very janky unfortunately.Services: Pedicure
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May 2023 by angelterrell1978
I had surgery and could not do my pedicure. My feet were in bad shape. I explained my situation because I was kind of embarrassed. However, he did a fabulous job! We connected and talked about spirituality. The whole experience was amazing! They are sweet! Please give them a try.Service: Pedicure
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May 2023 by Hannah Knight
I have never been more pleased with a nail salon, best one in the Jackson area by far! The owner and employees are wonderful people, I always feel so welcomed and comfortable there! They do amazing work, my nails have never looked better and my nails always look perfect. I am so happy to have found this place, this is my go to place!Services: Pedicure
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May 2023 by Bri Rodgers
I originally went in and wasn’t happy with my ombré nails and the salon called me the next day and offered to redo them for free! Great customer service and I will be going back!Services: Acrylic nails
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April 2023 by Michelle Howell
Enjoy be here love people. Tony is so good and funny.Service: Gel manicures
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March 2023 by Ms Necee
Nail tech was very friendly and knowledgeable about how to take care of my nails. Didn't try to up sale me on anything extra. I do wish with the deluxe pedicure the wax included but still took care of my needs.Services: Gel manicures
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March 2023 by Kalynn Woods
Great people nails always look great. I highly recommend making an appointment rather than trying to be a walk-in. They even put up with my boys wanting to get pedicures. Who doesn't like their feet rubbed? Good foot hygiene is important.
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March 2023 by Felicia S.
Absolutely, the worse pedicure ever!!They called the mother from the back to do my pedicure. I wasn’t gonna leave a review until I found out I now have a fungus. I don’t feel as though they have safe practices as far as the cleanliness of their tools. She broke my skin and I broke out with something on the side of my foot. Nail shop I used to go to in the past told me the issue upon removing the polish…but they’re always so busy so I decided to try this new shop; I won’t do that again. I was informed that there was too much chemical used to do my fill in on big toe. I had a tip put on months ago because I had previously broken the nail. The acrylic was on so heavy and it literally turned my nail yellow and I now have a fungus due to this. My feet felt as though I didn’t get a pedicure upon leaving. I had to come home to get dead skin off of my heels. I literally almost cried when the polished was removed. I’m so disappointed/disgusted at what has happened to my toe.
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March 2023 by Sierra Lambert
I came in as a “walk in” and got a pedicure. It was a wonderful experience. Everyone was so friendly, I would definitely recommend.Service: Pedicure
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February 2023 by Tracey Bogan
Everyone was so nice. I never felt so welcoming. I loved it. I never really like getting my nails done but He knew exactly what I wanted and delivered. I have found my home at Lakeland Nail Spa. Excellent service….Services: Pedicure
