JCPenney is a trusted shopping destination for style, quality, and value, offering a wide selection from fashion to home decor. The Flowood location provides a generally positive and convenient experience with competitive pricing. The staff receives particular praise, with employees described as amazing, helpful, dedicated, and friendly, often providing exceptional service even during busy times. The store is noted as clean. However, observations suggest the business can seem quiet, with sometimes insufficient staff at registers, reflecting broader challenges for such chain stores. Despite this, it remains a reliable and budget-friendly option for many shopping needs.
I found a cardigan I was looking for and the staff was very nice and helpful. The crazy store layout, plus lack of shoe inventory is why it didn't get a 5 star.
June 2025
Me and my wife enjoyed our experience at the JC Penney store that we went too.
