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March 2024 by Jeri Johnson
Awesome Selection and Customer service!!@
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March 2024 by Lashun Abdullah
Great customer service I was in and out
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March 2024 by Ervin Dennis
A very nice shopping experience I was able find a pair of Causal shoes and in my size.
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March 2024 by Danielle Gallaspy
The online ordering experience was seamless and efficient. Ordered an in stock item on a Thursday night, and it was ready for pickup Friday morning at 10AM. Email communication and text messages were sent to me to verify the order, tell me the order was ready, and to confirm pickup. The staff inside the store was friendly, and I was helped quickly. No wait at all. Will definitely be using Hibbett for future sneaker purchases.
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March 2024 by Mike Mike
Made my original purchase in byram where the staff was very helpful. Shoes ended up not fitting my kids and ended up swapping them in Flowood. Guy at the counter wasn’t very welcoming but the young black guy that helped us was outstanding. Kids got the shoes they wanted, even bought my wife a few items. Will continue to shop Hibbett.
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February 2024 by Jessica Henderson
Guys working were very helpful. Although they did not have the size shoe we needed (5.5 youth boys) in several different selections.
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December 2023 by Diana Tims
The atmosphere was nice and the salesman was super nice and helpful, and I love the shoe I purchased. . I like this Hibbett store
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October 2023 by Tiffany Fishenden
Awesome experience
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October 2023 by Vaneese Cannon
I love my shoes! Great service from store associate.
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May 2023 by Brendon Thornburg
I went to get a pair of shoes for my birthday and they had all sizes for a lot of shoes great place to go to and customer service is great
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April 2023 by randy derrick
Worst customer service ever, asked about a size, she never moves and says that all we got. Won't ever go back here.
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March 2023 by Mike J
Don't bother shopping at the Hibbett's in Flowood. Spouse and I went in today to purchase shoes. Already knew what I wanted and size. We were the only 2 in there and could not get help. 2 associates at check out counter were 2 busy on their personal cell phones or just plain out ignoring us. Will NEVER go back there again. 2 many shoe stores to be treated that way. See now why some of their stores have closed.
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November 2022 by Rita Knight
My experience was a complete disaster. I am a VIP member and I spend really good money with Hibbett for a Christmas gift. I recently purchased $200 pair of flyknit vapormax and received a pair of child’s Air Force ones. I was upset and took the shoes to the Flowood store for a return. I was told by the associate, Jason, that he could not refund my money and take the Air Force ones because “it will mess up the numbers.” I’m thinking is he serious? I am currently out of $200 and I have no shoes to show for it. I kept getting this script repeated to me, “you have to send it back with a prepaid label for a refund.” At this very moment, I am in your store with the wrong shoes your company sent me, and I have to continue to wait on a refund? I was livid. I spoke with several associates, even customer service over the phone, and no one helped. They lost me as a consumer today and I encourage everyone I know to purchase from Nike, JDs, Footlocker or any other store. By the way, I was charged an extra 1.90 for nothing. Like, what does Hibbett sale that cost 1.90?
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November 2021 by eva johnson
Don't have enough inventory in stock..
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August 2021 by Chris Moore
Very poor selection and staff treats you like you're about to rob the place. shop at the hibbits in pearl off hwy 80 next to walmart or the store in jackson off I 55 north. Or just go across the street to Khol's where there's a better selection and where people leave you alone and let you shop in peace and quiet!!! ....and it's right next to Shoe Station if Hibbits doesn't have what you want.
