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December 2023 by Ryan T
Worthless lazy place holders working the pharmacy. They just decided they would ignore me in the drive thru the last 10 minutes they were open so they wouldn’t have to do anything. Lowlife trash.
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December 2023 by Stephanie P.
Terrible customer service. While very sick, I sat in the drive through line for 30 minutes with at least 5 other cars behind me.. and after pushing the call button several times and even honking my horn not one person had enough sense to either tell me it would be a moment or tell me the drive through was closed. There were several people who passed by the window and didn't acknowledge me--one person even stood in front of the window with her back turned and never once looked up. I ended up calling them and getting the automative service which told me my prescriptions were not ready so I left.. Then while looking on my app I notice my insurance was not up to date... By the time got through to them on the phone and got it corrected, they informed me I wouldn't be able to get my medicine anyways because they close in 3 minutes.. If they would have helped me in the first place it could been corrected an hour before hand and I would've been able to get my medicine well before they closed! I understand they get busy but they need to be trained on how to manage their customers better because this is unacceptable. This is not the first bad experience I have had with a CVS pharmacy.. seems like all the locations are horrible.
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October 2023 by Orgus Simpkins
This is the most disappointing experience from a group of humans. The lack of decency and compassion is unreal. I TOOK my 95 year old mother in for a Covid 19 booster after I checked the day before for vaccine availability. Was told the pharmacist on duty was not taking walk ins. Then someone could have told me that the day before and take the sign down that said ‘Walk Ins Welcome’. You will see this again.
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October 2023 by Darrell Miller
I have been doing business here for 5 years. Service is getting worse every visit.
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May 2023 by Felicia S.
This pharmacy is pathetic. I do understand most businesses are struggling with having adequate staffing. I’ve called this place three times trying to get a prescription transferred and can’t get anyone to pick up. When you go to P/U your prescriptions, you better be prepared to wait at least 30 min or more.
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May 2023 by Hannah Heckman
I went to the CVS at about 6:45 this evening and the lady (I could point her out for you) was very rude with me. Also hung up on me more than once when I called beforehand. I told her my fiancé has been to a CVS before and she didn’t even proceed to ask for his date of birth or his name to see if he was in the system to try to fill my prescription for me, only that we are about to close is what she says and just has a careless attitude and told me I’d have to come in to fill out a profile for him but again he had already been at the CVS location before, so shouldn’t he be in the system?
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March 2023 by Page Lloyd
The absolute WORST pharmacy EVER. I will be changing pharmacies EXPEDITIOUSLY after this. My prescription was sent in ELECTRONICALLY YESTERDAY and still not ready this morning. This is not the first time it has happened like this, but DEFINITELY the last.
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March 2023 by Pamela Clark
The CVS in Flowood, MS is awesome. I always find what I need and the team member I usually get is a great asset to the company!
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December 2022 by Tran Ton
The pharmacists here are a lot nicer and more helpful than at the Walgreens I previously went to.
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November 2022 by Jamie Willis
I had to wait for 35 min while the pharmacy guys told me to hold on and then checked out at 6-8 other people and then made we wait longer cause they never started filling my prescription then I asked why it took so long and the guy remarked well u were so quiet and also didn't tell me that my prescription was actually over the counter and I could have gotten it Wal-Mart for half the price, but I couldn't wait any longer I had my kids with me!! .This is the worst service I have ever had at a cvs and will never go back there!!
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May 2022 by Lynn B
location is great and this location usually have what I need, but the workers and manager just look at you like why are you here. I mean if you're not going to greet or assist don't just look at me because I know how to use the self check out. Weird Energy. I mean they don't open their mouth! They just look at you.
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March 2022 by Teresa Money (TMoney)
Just recently started using CVS due to Tricare switching. I really love the convenience of the drive-thru and pharmacy staff is always so friendly. Very pleased!
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October 2021 by George M.
Drive through takes forever, they never have prescriptions ready in time, pharmacists are incompetent. You're better off going to Walgreens done the street
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October 2021 by Brenda G. Brinson
Concerned and efficient pharmacists.
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July 2021 by Deb Meadows
I love this place. I’ve been going to this CVS since 2014 and it’s my go to place for a quick purchases. I think it’s great how the same cashier and manager are there because low staff turnovers says something among today’s businesses. Also, I’ve used their photo center several times with downloads and scanning pictures. It’s definitely a convenient place!