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August 2024 by takoda dayton
They fixes my sons car quick and for about 40% less than everyone else wanted. Highly recommend
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August 2024 by Barry Gorniak
Great customer service at front desk, got me right in and did everything I needed in a timely fashion. Highly recommend!!!!
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June 2024 by William Parker
Yesterday my daughter went in with a flat tire. We were from out of town as my wife is in the hospital. These guys were fast, nice, and caring! I would definitely recommend this place 100%. Thank you all for helping my daughter get back on the road!
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February 2024 by Rebecca Taylor
Car Care Clinic in Flowood is the best! My experience was hands-down one of the best I’ve ever received when needing a service. They took care of my problem quickly. The staff is so polite, patient, and knowledgeable. I will now recommend them to anyone for service, and I will be back to see them for anything I need in the future. Thank y’all so much!
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December 2023 by Jana Nicols
I experienced the best customer service at this Car Care Clinic. I needed a new battery for my car, and I was a bit in a bind with a work meeting fast approaching that I needed to get to. Shawn made sure the battery got put in my car quickly and efficiently while Elizabeth provided outstanding service even offering to drive me if needed to my meeting. I highly recommend this team!
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December 2023 by Thea Stevenson
Pretty disappointed. Took half a day off work because I clearly had an oil leak. I explained to them that it was only leaking a little while the vehicle was running. But enough to smell burning oil through the vents and see white smoke. After 10 minutes they said there was nothing wrong. They said it was probably oil spilled from an oil change. I had my oil changed 1500 miles ago. I suspect they saw what was wrong but didn’t want to/didn’t have the staff to spend the remainder of their Friday replacing a gasket and valve cover before they were closed for the weekend. Luckily the County Line location was happy to help the following Saturday morning.
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November 2023 by Jenna
I'm really pleased with the service here. I had to tow my car to the shop early one morning and was unsure when/if they would be able to resolve the issue, especially because I have a VW and they can be particularly tricky. Sean and the whole team were very communicative about what they were doing, why, and any potential next steps. I ended up getting my car back the following day and in great condition! Thank you for making a stressful situation much less stressful!
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October 2023 by Shirley Sutton
Customer service is great you are greeted with a smile and calls you by name if you're a regular customer.
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October 2023 by Jenna Mitchell
I'm really pleased with the service here. I had to tow my car to the shop early one morning and was unsure when/if they would be able to resolve the issue, especially because I have a VW and they can be particularly tricky. Sean and the whole team were very communicative about what they were doing, why, and any potential next steps. I ended up getting my car back the following day and in great condition! Thank you for making a stressful situation much less stressful!
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October 2023 by Tracy Holifield
Took truck for oil change and asked them to check tires they said my wheel bearings were bad and I wouldn't make it back home and my breaks were bad. They fixed it "supposedly" $500 later I got my truck and it didn't make it home the breaks caliber locked on both the driver and passenger side. They were the last to work putting break pads and fixing rotors. They sent a tow truck and chaged another $500 to fix breaks they messed up or over looked. Either way their point was to keep me off the side of the road and I ended up on the side of the road paying for their mistakes. Be careful if you are a woman because they will take advantage!!!! That 10 percent off on Wednesday for women is a scam because they make it back over ten fold when they mess up.Talk to others about them and they have left oil filters off and claimed serpentine belt was bad just for an oil change and the customer are all women. Be weary!! Truck is driving good now after paying for their mistakes. Almost set my truck on fire
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October 2023 by Barbara “4newbeginnings” Funchess
What a clean shop! The lady at the front desk was ? amazing...I will be returning very SOON!!!
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September 2023 by Rockefeller
Standing around on there phones not doing anything
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September 2023 by Jonathan W.
Phil, Bri, and Drew went the extra mile to get me back on the road. My 2010 Ford Fusion Hybrid broke down halfway between Jackson and Mound Bayou, and when no one else was able to offer to take a look at my car that same day, the staff at this Car Care Clinic offered to see what was wrong, so I had my car towed to them. At first, we thought it was a transmission issue because the car would not accelerate at all and was making a very loud grinding noise. This location does not do transmission work, but they kindly offered to confirm what sort of repair I might need. This, by itself, was a huge help, since every transmission repair shop in town was weeks behind in their work. Luckily, it ended up not being a transmission issue, but a broken axel that was spinning and scraping against the wheel without actually rotating it.Once we knew what the problem was, the staff offered to get my wife and I back on the road within a day, which was incredibly kind, since we were in the middle of a long road trip and did not have time to spare. Drew was not certified to work on hybrids, and doing so was very dangerous, but rather than turning down the job, he spent a great deal of time researching how to disconnect my car's battery, so he could repair it safely. While Drew was working on my car, Phil and Bri were very kind, friendly, and responsive, and kept me informed as to the car's progress and recommended places for me to get something to eat. Bri always answered the phone quickly and cheerfully when I called to ask about the progress. After the car was fixed and we were back on the road, Phil followed-up several times with us to make sure everything was okay and that we made it to our end destination safely, several days later.This was by far the most satisfying experience I have ever had with a car repair shop and its staff, and I highly recommend that anyone experiencing car trouble in Mississippi consider coming to this location.
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July 2023 by Laura Stuart
Excellent service. Friendly staff. Reasonable rates. I’m very grateful for their service.Services: Air conditioning
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November 2022 by Aleisha Pendleton
Will never go there again. They changed my oil, broke a part on my car, lost my screws, lied and charged me $76. The staff and manager were very unprofessional and didn't handle the situation properly. They didn't care and was like oh well. Charles, the manager on duty that day even told me they mess up people cars all the time and put zip ties on people car parts to hold them together and patch them up. The whole place need to be shut down! They all a bunch of lying, low down dirty dogs! Stay far away from this place people if you want to keep your car in good shape! They all are shady!
