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February 2024 by Rach L
I absolutely love it here. I hit the sales every time.
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December 2023 by Cynthia Williams
Would have been happier if they had the Cozy Vanilla Bourbon body cream in stock. Great scent.
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August 2023 by Ernest Hill
Really nice store and the staff very friendly.
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June 2023 by Sharon Alexander
Avoid at all costs. Was told that they could not give a merchandise credit because they were out of the cards used to do so even though there was a counter full of gift cards. Should’ve known by the emptiness of the store that there was something different about this location and not in a good way. Went to the BBW at the Outlet Mall near by, the location was packed and the customer service was top notch. Funny thing is, I bet by being rude and providing poor customer service they believe they are pulling one over on the customer but people will just take their business elsewhere and your store will close. Customer service is key in such a small market.
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May 2023 by Destiny
First time ever In here I am definitely hooked lol
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May 2023 by Kim Chiplin
They were really nice and had everything I needed u should go to that one
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April 2023 by bre simmons
Please go to another BBW because the one in flowood has too many rude AA WOMEN. Ridiculously sad uneducated. Sound unprofessional and Djuana the manager walking around being rude for no reason sad store under wrong managers never will go back and advising family to use other places that’s ran better Losing money they may close. Good. great even
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March 2023 by Rhonda Jones
It was quite busy, but the line moved quickly. A lot of help was available to assist.
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February 2023 by Sheila Berryhill
I love Bed Bath and Beyond. I get in trouble when I go in there I want to buy too much.
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November 2022 by Kelly King
I had a HORRIBLE experience at this location today. Cashier named Vina B. (I believe) was so rude and ignored me. I accidentally handed her a coupon I had received in the mail, and she slammed it on the counter and bluntly said “it’s out of date take it back” I said “oh I didn’t know. Can I use this one?” And handed her another coupon. She scanned it and didn’t say a word, while slinging my items in a bag with no regard. I said “did that one work?” Thinking she might not have heard me. Again, I am ignored. She finishes ringing up my 10 items and I said “am I good to insert my card now?” She literally turned around and ignored me. So I finish paying and she just hands me my bag and receipt, I said “thanks” and she didn’t say a single word back! I cannot believe how rudely I was treated, for no reason!! I had a friend with me witnessing the entire exchange and can vouch for her literally acting like I didn’t exist and refusing to answer my questions. Will reconsider spending money at this location going forward.
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October 2022 by Theresa Gilmore
I love bath and body works. I know they get a bad rap because of chemicals and all, but then so does deodorizing spray, glade, air wick, bathroom cleaners...etc. I am going to enjoy my lovely smelling house with the wallflowers I purchased! Love the Flannel wallflower and foam pump soap that is only available in the fall. Happy shopping !
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October 2022 by Hang Nguyen
WORST EXPERIENCE EVER!!! DO NOT VISIT THIS STORE IF YOU VALUE PROPER CUSTOMER SERVICE!!! I’ve never felt so unwanted and unwelcome in any store before. My horrible experience came from the cashier and the way she treated me. I always go to B&BW with my husband, and we use separate coupons and rewards. On that day, my sister wanted me to buy her some products with her own reward coupons, so when I was checking out, I did 3 separate orders. The cashier was annoyed and didn’t want to apply the advertised store wide coupon for the $1 hand sanitizer and made me search up my own coupon for it. In one of the orders, she scanned my $10 off coupon but it didn’t apply because of not meeting the limit. She knew it didn’t work but did not tell me about it to rush me out. I had to come back and redo my order to reach the limit with an older sweet lady. While I was dealing with her, I overheard the cashier and the other workers made fun of me because my 3 separate orders and laugh right in front of me. I left the store in tears feeling like I do not belong there. They made me feel ashamed for using coupons and rewards that were sent by the company. THIS IS NOT A PLACE WITH RESPECT AND KINDNESS TO CUSTOMERS.
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October 2022 by Hang N.
WORST EXPERIENCE EVER!!! DO NOT VISIT THIS STORE IF YOU VALUE PROPER CUSTOMER SERVICE!!! I've never felt so unwanted and unwelcome in any store before. My horrible experience came from the cashier and the way she treated me. I always go to B&BW with my husband, and we use separate coupons and rewards. On that day, my sister wanted me to buy her some products with her own reward coupons, so when I was checking out, I did 3 separate orders. The cashier was annoyed and didn't want to apply the advertised store wide coupon for the $1 hand sanitizer and made me search up my own coupon for it. In one of the orders, she scanned my $10 off coupon but it didn't apply because of not meeting the limit. She knew it didn't work but did not tell me about it to rush me out. I had to come back and redo my order to reach the limit with an older sweet lady. While I was dealing with her, I overheard the cashier and the other workers made fun of me because my 3 separate orders and laugh right in front of me. I left the store in tears feeling like I do not belong there. They made me feel ashamed for using coupons and rewards that were sent by the company. THIS IS NOT A PLACE WITH RESPECT AND KINDNESS TO CUSTOMERS.
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September 2022 by Rachel Wynne
I like this Bath and Body works location much more than the one in the outlet mall in Pearl. It feels a bit more spacious. There's a ton of options and there's something for everybody. They run great discounts and deals that help you save a ton of money. It's a bit chaotic during the holiday season though, so I much prefer going to Bath and Body Works from January to September. The employees were very friendly and helpful, and though the cashier initially overcharged me for my purchase, she was kind and apologetic, and a manager made it right. Great location and team, keep up the great work!
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September 2022 by Rachel Miestchovich
I like this Bath and Body works location much more than the one in the outlet mall in Pearl. It feels a bit more spacious. There's a ton of options and there's something for everybody. They run great discounts and deals that help you save a ton of money. It's a bit chaotic during the holiday season though, so I much prefer going to Bath and Body Works from January to September. The employees were very friendly and helpful, and though the cashier initially overcharged me for my purchase, she was kind and apologetic, and a manager made it right. Great location and team, keep up the great work!