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March 2024 by Terry 1911.
It's a pet store lol
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February 2024 by Kat Schollian
Very friendly and helpful
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February 2024 by mightyspt
Helpful and exciting
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February 2024 by Joe Liddell
Great store and friendly service!
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February 2024 by Kelly Jeans
A clean store with a friendly staff!
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February 2024 by Chris Atherton
Always have what we need.
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February 2024 by Cari
I will likely give them a second chance as the quality of my dogs cut was fantastic. However, it took them 5.5 hours to cut him. He is only 20lbs and other groomers have only ever taken 2 hours. They estimated us 2-3 hours. A courtesy call at 3 hours letting us know it was taking longer than expected would’ve been much appreciated. We got there 4 hours in and watched. Our boy was tired and ready to go. Way too much time was being spent “perfecting” the tail and ears. Super nice ladies work the front.
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January 2024 by Jimmy James
They have everything you could possibly want for those good old puppy dogs you have and a good friend of mine's sweetie pie works there
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December 2023 by Carolyn Taylor
My Bougie Boy loves PetSmart. He is always the center of attention.The staff is attentive, friendly, and very helpful.
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December 2023 by Sarah Hoyt
Cut dogs and don’t inform owners. Change policies when convenient. Magically delete your whole history when you report them for cutting your dog and not saying anything. Unprofessional salon staff who think it’s cute to laugh at you when you call out their lies and hang up on you. I will never take my dog to a Petsmart or purchase a Petsmart product again. They also choke your dogs with those leashes for anyone who wants to say they love Petsmart. It’s been recorded.
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December 2023 by Ashley Lindsey
I don't care for their grooming policy for puppies. They wanted 3 trims before a cut and then turned my baby away because he had a spot that was matted. He has long hair and desperately needed a cut. I called a local groomer (Suds in a Bucket), and they took care of my baby, no problem.
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November 2023 by Marissa
I struggle finding crickets in stock here. They will give you free crickets the next visit if you aren't able to get them, but it's rather inconvenient not being able to get my lizard crickets on the days I go originally.
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November 2023 by Jack Cantrell
I was able to browse the store with my pet and was never hurried. Associates helped me and were very friendly to my pet.
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October 2023 by Marie B.
The grooming salon is horrible. They close hours early. Once I even wasted time driving there after and it was completely empty and closed, even though I had scheduled an appointment earlier. I'm not wasting my time and gas money here anymore. At least the groomers at Petco and the numerous family owned groomers in town are actually there for their shift. At PetSmart they jet up to 4 hours early on a regular basis and don't always check their appointments before doing so!
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October 2023 by Kae Hall
Usually I would not be mad about having an appointment cancelled because I was late but when you add on that I'd been trying to call them since 15-20 minutes prior to my appointment time to inform them and either reschedule or just let them know and that phone call was never answered AND that appointment gets cancelled while I'm in the building. No.I won't be returning. I understand why this location is so understaffed. Don't bother unless you never have issues.
