Kohl's is a department store offering fashion, footwear, home decor, and beauty products from Sephora. It is described as a very clean store with a good selection. The associates are consistently noted as friendly, very nice, very helpful, knowledgeable, and amazing, providing great customer service at both Kohl's and Sephora. They offer helpful assistance and explain how to use promotions like Kohl's Cash, gift cards, and senior discounts. Shopping is made easy with hassle-free returns and free store pickup. While some prices are noted as a little bit expensive, the overall experience is considered pretty decent and absolutely amazing, with the store fostering an environment where customers feel welcomed.