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January 2024 by brittany
I walked in after hearing rattling noises while driving my car. They got me in and out within an hour and fixed my issue. Extremely helpful and kind receptionist and mechanic, the price was affordable as well. As a woman, I’m always hesitant to get my vehicle serviced by myself. Thank you so much for helping me out and being honest about what needed to be done. Y’all are the best!
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January 2024 by Braxton Byrd
Great shop for repairing your car!!!! I had my SUV wheel alignment done and the technicians there really care!!!!
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January 2024 by ann myers
I wasn’t expecting to buy 4 new tires and need an alignment a few days after Christmas. The friendly staff worked with me to get a good price. I was initially told that my truck would be ready the next morning after their shipment came in, but I received a call later that same night saying it was ready. They made a frustrating situation better.
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January 2024 by camden coon
Took some 20’s and didn’t even fix my car. Had to find a new place the day after.
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October 2023 by Dustin B
I pulled up with new tires needing a 4 wheel alignment.Just a few minutes later they pulled my car in and knocked it out while allowing me to interact with the mechanic. GREAT SHOP, GREAT PRICES & GREAT MECHANICS.Service: Wheel alignment
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August 2023 by Kristie Johnson
I been here all my life and never realize this place was here. I bought my 16-year-old son a car and it was making a noise on the front end. I went in this place and explained my frustration and worry about him driving it like that so They inspected it, called me and explained the issue in a timely manner and I approved the work. Let me not forget to mention the price was very much affordable. I also had them inspect the brakes and they told me they was almost brand new. They could of lied and I would of had those changed too, worrying about my child driving this vehicle… and they didnt!!! 10/10 recommend!! Thanks guys the noise is gone!!
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May 2023 by Jason
Friendly, good price, fast service. Didn't give 5 stars because forgot to put my valve stem cover on after my tire repair ? but would definitely go back.
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May 2023 by Eva Stockard
This store is always friendly, knowledgeable and provides excellent service from the bay to the front desk. And a plus is good coffee.
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March 2023 by Louis S.
don't take your car to this firestone location because they do not do good work on your car and they don't guarantee their labor. i had them replace a belt on a bmw and their service didn't clean where to old belt had been it came right off and had to take it to another shop and spent 650.00 to get it fixed. when i took my 2-month-old belt that came off to gulf coast firestone they only gave me a refund for the belt which they said was 100.00. i paid them 700.00 to fix the belt and auto service guy didn't know what he was doing and it came off. the owner named david said they don't refund for labor. i called firestone corporate and reported them. they told me that this location was not a full-service auto complete store and it was nothing they could do about it. they should be made to take down the firestone brand name because it will fool you into thinking you going to a firestone corporate store. they will lie to you and take your money and laugh all the way to their bank with it. do not do any auto repairs at this gulf coast firestone or you will be sorry. i'm taking them to justice court and will sue them for my bad service and not refund my money. they should be ashamed doing someone is on a fixed income this way.
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February 2023 by Louis Smith
Stay away from this place. I have a BMW X3 with a lock on each tire but have no key. When I took this car to have the Belt replaced and new plugs someone took my key from the back of the car. Now I have no key to take my tires off and the Gulf Coast Firestone owner refused to help. His wife was going to order a key from BMW but the main owner put a hold on it. They don 't care about helping please just don't use them for anything anymore. I know I won't be back their again.BEWARE OF THIS PLACE: I talked to an ex-employee of this place, and he left because he did not like the owner having him perform unneassary work to cars.
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February 2023 by Justin Johnson
Outstanding Service. They are very transparent and upfront with you regarding any services. I have used this Firestone for a few years now and they have always been great. I made the mistake of going to Astro Ford in Diberville to have simple maintenance done and a diagnostic test run for a service engine light. I left Astro Ford with none of my maintenance requests being fulfilled (due to not having equipment on site) and being quoted nearly $400 over the cost of replacing an EVAP canister. So, long story short, I left Astro Ford, after leaving my vehicle there for a full day of service (815 am - 445 pm), with a $160 bill for running a diagnostic test and zero of my maintenance requests being completed. Luckily, I contacted this Firestone and they reran the diagnostic test (reduced rate), replaced the EVAP canister, and completed all other maintenance requests (plus a few extras free of charge) within 2 hours and at a fraction of the cost Astro Ford quoted me for (about 70% cost differential). If you are looking for a reliable place to go--I highly recommend this shop.
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February 2023 by Nick Roesch
These folks are fantastic. Super professional staff and they had my 2013 Dodge Dart SXT running like brand new in no time! Would highly recommend stopping by here.
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February 2023 by Troy Irish
Went way out of their way to help me look for shocks and tires for my Jeep. Excellent price on tires and Excellent service, thanks
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February 2023 by Ralph Edwards
The owner tell his workers to tell you that you need work on your car that you really don't need. They are too high on their tires. You get the same tires at Wallmart for half the price. The owner is not truthful to you. One lie after the other.
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January 2023 by Jason Scott
Beware coming to this place the owners did not treat everyone the same. I was told to bring my car in to have the front tire fixed upon arrival another customer was there and they put that customer ahead of me. I had a lock on the car and did not have the key to unlock it and they said they had the equipment to break it. Come to find out they did not have no kids that they were going to use for me and that had to go to the dealership to pay out-of-pocket to have them to unlock my boats. They are extremely high at this location and they perform unnecessary word do unnecessary work again they do work that's unnecessary to your vehicles
