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September 2024 by Suzie Lee-Thomas
We recently moved to Diamondhead and of course, have many needs in our new home to tend to. My husband suggested I go to the local hardware store instead of driving to Waveland Lowe's. I was greeted immediately by an older gentleman behind the counter, albeit in a rather gruff tone. It was all downhill from there. The eye-rolling, the sighing, the snarky responses. His insistence that he could not understand my needs which, I clearly laid out many times, even showing him a photograph. I left feeling angry, frustrated and confused by his rudeness and seeming desire to make their customers feel small.
I came home and immediately looked for reviews and see that sure enough, other customers have had the same complaints and experiences. I purchased the few things I had in my arms and will credit the young man at the register for his kindness and professionalism. That said, we will not be returning to this store. We will drive the extra distance to Lowe's.
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July 2024 by Jjarnd Msdiun
Everyone was very attentive and extremely accommodating to what I needed to get and pick up. I really appreciated Wilma in there, big heart for that. Don't know what else to go from there they had what I needed I was able to complete the job I needed to do that day and it was fantastic.
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July 2024 by Michael Allbert
Nice and helpful people
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June 2024 by Chappy Chapman
Wonderful gents that help anyway they can.
Need help, go see them.
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May 2024 by Savannah Selkowitz
The most rudest staff I have ever came across!!!right when I walked through the doors with my baby and mother till the moment i walked out i was followed and asked very rudely what i was looking for and just kept following me staring me down and In no way did i look like or have any thought of any wrong doing whatsoever, and i was simply there to pick up an online order.... Just so rude and will NEVER EVER BE BACK
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April 2024 by Corey Gardner
Now an Ace Hardware, not True Value. A little messy and small compared to other Ace Hardwares or other hardware type locations, but otherwise fine.
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April 2024 by john
Purchased a bail of pine needles they where full of trash and rotten Maneger would not let us return. Straight lied to us not know the girl told us that someone the other day tries to return 3 bails , told us he has gotten no complaints. He’s selling last year’s pine needles full price and not letting Diamondhead residents return and he knows it’s trash
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April 2024 by Sharon Settle
RUDE almost angry when I asked a question. Several years ago it was a nice place to shop.I will take the drive to Lowes in the Bay or Coastal Hardware in the Kiln BEFORE I ride less than a mile to go to this hardware store.The angry attitude is not caused by the customer as you can hardly finish your question.Sharon Settle
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March 2024 by Rosalyn Atkinson
For a small Hardware store, this place is a blessing to Diamondhead. People Complaining about barbecue grills and cost or they didn't say HI. Wait until we don't Have this convenient., then you will Realize how blessed this community is to have such a hardware store. Most prices are very competitive with Lowe's.
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March 2024 by Lee James
New owners are awesome. I hated coming in here before but will start shopping Herr again
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February 2024 by James Faulkner
The people that work have the worst attitude it’s like they are pissed off all the time this was not the first time it’s happened every time I will drive to lowes to get whatever I need from now on they are not helpful don’t have any knowledge of what they are selling I recommend not to stop here and shop!
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January 2024 by Al Prieto
Great selection for a local hardware store
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December 2023 by Shane Harveston
I have a question why can't you duplicate a minute key ? I had someone at your store today and was told by not 1 but 2 associates that you can not make a minute key. It's a standard KW1 key it's nothing that can not be duplicated . The minute key is not a special key.
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October 2023 by Charles Wilkinson
Friendly and courteous staff
Very helpfull and prices are worth not having to leave the city and go to waveland or gulfport
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October 2023 by Mark McAvoy
Great service and great prices