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September 2024 by Kim Nguyen
This to reply Kella’s review because you made it unable to reply under! Everything you just said sounds ridiculous. Firstly, I did not fill out any form. If I even did, why in the world would I write a name that is not even mine? Like seriously? Unbelievable. Yes I did complain. A YEAR AGO. You like to delete reviews to make it look like you’re just always doing a good job. Mistakes are ok. The amount of lies you wrote is mind blowing. We never had any car work before we came to this auto shop. Never had anyone install anything! But thank you for apologizing.
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September 2024 by Kella
UPDATE: NOW I KNOW WHY THIS PLACE HAS GOOD REVIEWS, THEY DELETE THE BAD ONES LIKE THE ONE I WROTE FOR THEM.
I went here July 13th, 2023 to get my car 360 checked meaning to check the whole car for problems. I addressed the main concern was the A/C. They serviced the A/C which blew cold air on level 4 but any other level it just blew air. That only lasted TWO days. (when I picked it up it was already on level 4 so they had to have known it didn’t run cold on any other level) I no longer had cold air running not on level 1 nor through level 4. Also when I picked it up, my car started having a “click click click” noise that NEVER happened before. I come back 2 weeks later, July 27th, 2023. I was not expecting to have to pay again cause they basically did nothing the first time I came. So I drop it off and go in let them know about the A/C again and about the “click click click” noise. I come back maybe 2 hours later & they said they put zipties on my compressor cause apparently the guy who changed it broke it. ZIPTIES… But my car ran fine when I went to the other mechanic. So I’m already pissed at this point and say nothing & let them run my card for the second time for doing nothing and for ZIPTIES. I go in my car and the “click click click” noise is still there. I go back inside to ask them if they did anything. The man has a rude attitude (probably cause I asked them why didn’t they check it when I asked for a 360 check) and he says “oh yeah that’s in the dash and i’m not taking that out” so I take my lost TWICE… I CAME HERE BECAUSE THEY HAD GOOD REVIEWS, BUT THEY ONLY WANT YOUR MONEY. They charge labor which I understand, but then in the “labor description” it’s short. And I never told them my name nor did they ask & they assumed it was “Kim” because I was Asian. My name is not Kim. RACIST. Sadly Disappointed. Please go somewhere else where they truly care about your concerns about your car!
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September 2024 by Michael Casano
I have rented U-Hauls and had my vehicles serviced there. Always very knowledgeable and helpful. Strongly recommend.
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September 2024 by Scarlett Golleher
Super friendly, great prices, and they get the job done.
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August 2024 by J'Chanel Kinchen
This place has great customer service. My battery randomly died at a nearby gas station on my way to Nola. The mechanic walked over with the equipment and diagnosed the issue. I purchased a battery and was on my way rather quickly. Three words that describe this place: integrity, friendly service, convenience. I would absolutely return, and recommend them if you live in the area.
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August 2024 by Laurel Clement
Absolutely wonderful experience!!! Did not try to up charge or sell me anything I didn’t need. Prices were very fair, courteous and pleasant staff. Had a brake job and oil change…..couldn’t be happier with the service and prices!
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August 2024 by Catherine Schmitz
I was far from home when I broke down on the interstate and had my car towed here. The customer service was top notch and the friendly staff got me back on the road in no time! Thanx again, everyone!
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August 2024 by J Buck
cannot speak more highly of this place. ginny and her staff went above and beyond to help out in a bind . even left the shop to location of break down when they did not have to. five starts . thanks again for everything .
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August 2024 by Jessica Swain
Ginny and Bill are amazing! They are one of the best shops in Diamondhead.
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May 2024 by Chris Lanier
Great mechanics. I have been using the for at least 10 years now. Honest and great people.
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March 2024 by Lindsay Styhl
Very friendly and helpful. Great prices!!
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November 2023 by Jennifer Wright
Honest people, great work.
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September 2023 by christina p
Super helpful staff, very friendly. Helped me when I was desperately needing some repairs on my car, they were able to fit me in and get things taken care of promptly. Will definitely be a life long customer. Thank you all for your help.Services: Air & cabin filter replacement
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September 2023 by Debra Smith
This crook changed a battery in my car remote, but it did not work. He told me to take it to toyota. Before he touched the remote it worked sporadically but after it wouldn’t work at all! I took the remote to the key shop in Slidell. When they opened the remote it was broken in three places and they showed it to me. The prongs holding the battery in place were broken off and there was another piece broken off completely loose. The key shop advised e to notify the business that replaced my battery that they broke the remote and should pay for a replacement. I called Bill at this business and told him the situation but he denied fault. (Of course!) he claimed the remote was broken before he replaced the battery. Well why would a reputable business charge me $22.00 to replace a battery in a BROKEN remote???Note: the Slidell key shop and AutoZone only charge $7.55 and $7.95 respectively. But they both admit if the inside of a remote was in pieces they would NOT replace the battery! They would recommend replacing the remote.Service: General repairs & maintenance
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September 2023 by george baker
Very very unprofessional on the phone didn't take time to explain any details to me on if he could fix my golf cart Tire. Evidently golf carts in not very important to him even though you're in a golf cart community