Direct Auto Insurance provides a pleasant customer experience, with representatives who are helpful, patient, and professional. Customers praise the service of Rita Duncan and Evelyn Guyton, who guide them through the process, answer all questions, and ensure they get the coverage they need at a suitable price. The overall feedback highlights the company's commitment to providing excellent customer support and tailored solutions.
Mrs. Rita Duncan was very helpful! I really appreciated the help she made things easy
November 2025
Rita Duncan is absolutely fabulous, she helped me with what i needed and answered any questions i had. even after being on the phone for an hour trying to figure things out she was still sweet as can be. Much appreciated Rita keep up your hard work.
October 2025
Rita was extremely helpful and sweet. She's wonderful!
