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April 2024 by OB-1 Jr
If you're white do not expect to get your order taken never even acknowledged or greeted. Stood there for 10 minutes at the register behind nobody else. And the Zaxby's listens website doesn't work either. Complained before and got a call from district manager and still no change. So it doesn't matter now, cause I will never step through any Zaxby's door anywhere again and letting everyone I know about the service I didn't receive
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March 2024 by Cory Weston
Had to report to cooperate because of a situation needs an overhaul
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March 2024 by Steve L
Food is okay but the service is subpar. Every time I eat here the cashiers speak in a barely-audible mumble and act like you’re burdening them when asking for condiments. Nobody greets you or seems like they want to be there. Polar opposite from Chik-fil-a service. Very
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March 2024 by Skipper Crews
The freestyle machine did not have ice. The freestyle machine did not have Dr pepper or root beer.We ordered salads. The Asian sensation did not have chicken on it. When we asked the person at the register, the answer was it does not come with chicken it has an egg roll. The Cobb salad did not have egg on it. I did not bother asking anyone at the register.We are removing Zaxby's from our list. It is now down there with McDonald's
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February 2024 by Jeff B
Check your bag before you leave. This place chronically forgets parts of orders.(I returned to try to let them make it right the next time I visited, but they told me they wouldn't replace the items that they forgot.)
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December 2023 by Angela Pippin
Zaxby's will not let you order all flats, but in return, will give you all drums. Each time I go there... I asked them yo not give me all drums and guess what.. they give me aalllll drums. So I politely ask for a refund. This happens at thr Columbus location most.
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December 2023 by Kevin E.
I got the salad on the 9th spent part of the night and all next day puking and diarrhea fever so I don't suggest eating here
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September 2023 by Novacht
Food is good, the place is clean, and our order almost always comes out perfect (they sometimes forget the extra seasoning on the fries). We always order ahead with the app, and the food is almost always ready right when it says it will be. The staff are also plenty nice, which is a plus.
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September 2023 by Chelsea B.
Our Zaxby's is good. Foods always good. I'm just not a huge fan of the food in general. Workers are usually nice and in a decent mood. Kinda meh in all honesty. Not bad but not excellent either. Overall I recommend. I like the fried pickles.
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September 2023 by Iris DaBoss (Bosslady)
Quick service and food was fresh and hot!
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August 2023 by b z
the tenders are great. Love the fries and tots , but there are some pigeons missing their wings.. lol. these are small.
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July 2023 by Mike McDaniel
Sucked . First time there won't ever go back. Service sucked. No forks or spoons. No napkins. Food was not really impressive.
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May 2023 by Michael Gutierrez
Booo....no mobile orders thru drive thru?How is it too hard to hand the food thru the window? Literally the only place like this.
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May 2023 by Renee Balla Johnson
I went through the Zaxby's line today In Columbus Mississippi and was changing the ingredients to a salad and the sweet guy taking my order through the drive-through helped me through the process quickly he was so friendly he was amazing his name was Christian and if I owned a business I would hire him in a heartbeat! He's one of those people that has "it"!
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April 2023 by Evely Bell
The slaw was very dry. The fingers were basically unseasoned.This is my first time not enjoying Zaxby's on Hwy 45 in Columbus.
