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September 2023 by Hunter B
I'm a frequent Budget customer. Jennifer and Alexia are the most helpful and friendly Budget employees that I have worked with. I highly recommend this location thanks to them!
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September 2023 by Daniel caruthers
I only gave them a one star because I couldn’t give them zero stars. I scheduled a picked up for Thursday and called budget to have it modified to Friday because I was unable to pick it up Thursday. The guy told me I had 24 hours to pick it up. When I showed up they told me I was a no show when I came up there less a than 24 hours and don’t have anymore cars. Now I don’t have a car and have to wait 3-7 business days to get my money. It didn’t take 3-7 business days to take my money. I recommend you don’t do business with budget.
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June 2023 by Jerry and Kathy Riddle
Great people
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October 2022 by Galvin Johnson
Great service nice people
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October 2021 by Madelynn Williams
Budget basically stole my money. Took my money out my account then informed me that they couldn't rent a car to my. The girl at the counter basically told me oh well.
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October 2021 by Nathan Turner
Super friendly service!
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April 2021 by Bob Free
Had just what I needed and was great would highly recommend this place
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February 2021 by Marcel Tucker
Jennifer was fantastic!!!!!!
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November 2020 by Tasha Brooks
I have had great experience with rates that make sense and the staff is kind .?
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September 2020 by Elaine Rush
The manager who I've never seen while renting Bridget Whiteman was unorganized, rude, DISRESPECTFUL tone, and told me after I prepaid for a month to use another agency. I am loyal to businesses I like, BUT YOU LOST THUS DISABLED VETERANS BIZ FOR GOOD!!!!!
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April 2020 by Alireza Omidi
STAY AWAY!!!!!!!
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March 2020 by Ko Ko
Friendly
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February 2020 by Darren P.
Prior to making a reservation, I asked if there would be a problem with getting the car knowing that my flight landed at 8:30 pm and the office closed at 8 pm. I was told that they would stay open to give me the car, this was a lie. So they left me stranded at the airport to make my own way to my hotel. After going round and round with Enterprise customer service, they accomplished nothing at all. Disappointed is an understatement.
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February 2020 by Rich T
I understand this is a small airport but you'd think they'd have someone at the counter during business hours. I made a reservation online through Budget so I'd assume they have cars. Showed up at counter at 5:20 and I walked away a little before 6pm when the sign says 8:15pm as the close time. No one showed up, no one through the phone as I called a few times. Talked to someone else looking for people at the register also. It's my 1st time at this place, so maybe that's how the airport does things here.
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October 2019 by Behnam Gohari
I do not recommend budget at GTR airport at all. I got a car which had an issue ( steering wheel alignment). They give me another car which was very dirty inside and outside, I had no option but to keep the car cuz we had to drive to New Orleans and had hotel booking and everything. I recommend not to rent car from Budget , spend couple of bucks more and do Enterprise, they have much more better vehicles and customer service.
