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March 2024 by Undre Jones
I just… idk what to say. I worked at the Bolton post office years ago and enjoyed the job, but some people just always have an attitude in customer service type jobs. I’m the last person to give someone a hard time…so here’s the situation: I had mail on hold was out of town didn’t realize package was arriving. Mail carrier knocked on my door and said (paraphrasing) oh I didn’t get the hold but it’s there if you want to pick it up or I can bring it back tomorrow. Me being understanding not trying to give anybody a hard time I said oh yeah sure tomorrow it’s all good. Tomorrow came and went…no package…today…no package so I get in my car on my break and run to post office. This really where it bites me. My wife is working during their hours so I’m trying to pick it up same address I thought it would be ok…no…has to be her id. Whatever I get it protocol people have roommates and could be stealing even if in same household etc…the reason the review is bad is because he told me he would deliver it and they say that they can’t tell him to redeliver it it had to be done online…yall can’t just tell him…if you know its a package up there for our address? but the way they talked to me throughout this was like dang why so hostile. Just all around unfriendly but maybe I got hit with it today idk…I didn’t come with an attitude I just don’t like doing stuff that way. As a carrier if you forgot just say you forgot that’s no big deal. As a worker in the inside hey save some of that for people that actually come in there treating you wrong I was just trying to see what could be done. All good though.
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March 2024 by Antonio Greenfield
SUCKS 10 people in line one window open. Other employees walking around did not try to help. Was in line for 15 minutes.Need to be reported. It's like that every time.
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February 2024 by Kyland
I have had multiple dealings with this office. I try to be nice to all individuals that work in a service role due to the irate and privileged customers we so regularly see, so it’s good to have a smiling face from time to time.Despite me trying to be welcoming and nice, these workers are constantly exhibiting a nasty attitude, unwelcoming, and patronizing.Our tax dollars are wasted here and I see why their funding is constantly being cut with work ethic like this. I’ve used the UPS in clinton twice and have gotten amazing attitude and service both times. Save your self the negativity and just head to UPS.
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August 2023 by Gloria Harris
I call the post office because the tracking number said that the package was delivery at the front door on the porch in Crystal Springs. I told the lady what the tracking number stated. I gave her ups numbers and usp numbers and she assure me that they would look into the issue. The ne t day she call me and told me that she had delivery my package at my door. I was so happy thanks.
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August 2023 by Nicole Nicole
To live in Clinton and to have unprofessional, unethical, and dishonest people delivering your mail and to take things that don’t belong to them an lie as if they delivered she be wrong on so many levels. They can’t prove it was delivered but you can prove it wasn’t delivered because you have doorbell cameras. This is an issue that shouldn’t keep going unnoticed obviously this is something they been doing sad sad and not a good look for the city of Clinton.
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March 2023 by sara gardner
today is 3/15/2023 i go to pick up my mail at this post office weekly and i am just now getting mail im my box that was dated 12/15/2022. and with post marks from january there were over 20 pieces of mail and most were important time sensitive why is this happening ? this is the 2nd time i have had issues with this branch not delivering my mail to my in branch box i pay the bill early. and it is 3 times as much as some of the other branches
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December 2022 by Julia Ivy
I have never had such bad service in my 70 years as I continue to have with the Clinton Post Office. Their carriers throw packages down on the ground or leave them in tree shrubs or behind cars. You never know. They continue to leave the wrong key for the parcels and this has cost me over $175.00. God forbid, don''t try and call them because they DO NOT ANSWER THE PHONE and if you are lucky to get someone on the phone, they are VERY rude.For the last two days, I have been trying to call but to no avail. The carrier left the wrong key once again!!! And I DO NOT HAVE 2 PACKAGES THAT WERE DELIVERED. Bad, bad service!!!
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August 2022 by L P
I was told that my package might got sent back at customs because the size is too small. The lady also talked to me in a weird condescending voice. I understand that everyone has their off day and can't be friendly all the times, but there really was no need to be rude. When I went to another location, the lady there said not worry about my package size because there's no such thing.
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April 2022 by Kaitlyn Henson
The employees at this location are beyond rude, completely incompetent and I would highly suggest going to a different location. Unless you enjoy your packages being stolen, packages being sent to the wrong location and having employees talk down to you because they can’t do their jobs correctly.
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February 2022 by Hiram Hiram
They perpetually put wrong mail in your box and you can never be sure who is going to get your mail. I've had packages marked as delivered that never made it, etc... I feel bad for them because I know they're overworked but they need HELP.
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January 2022 by Derek Oberlander
This isn't the first time I've had this issue. I had a package that said it was delivered, and handed directly to a resident. I'm the only resident, and no package was handed to me. Not allowed to file a claim due to no insurance on the package. Cannot argue with Amazon about it since usps lied and said they delivered it. I received packages the same day to my address but not this one? Not one time. Had USPS ever knocked on my door to try to hand me a package. They leave it at my door and drive off. That's not usually a problem. But since this has happened several times with this same post office is why I'm leaving a terrible review.
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July 2021 by Ruby Lanford
Deliveries are always late!
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June 2021 by Deanna Taylor
Employees are very nice, but its poor customer service when it comes to resolution. Mail and packages have been repeatedly misdelivered. Carriers do not notify us when we are home to sign or receive packages, instead a notice is left in the mailbox with inconsistent or incorrect information. Called the post office number multiple times and it continually hangs up right after the recording states to hang on the line.
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May 2021 by Isaac Jackson
Everyone I talked to was kind, but I've been told 4 times that my P.O. box would be set up for me within a week or the next day. It's now been 3 weeks since I paid, and I haven't received an apology - only polite excuses. I have time sensitive mail that I can't get because I trusted them to change the lock when they said they would.
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March 2021 by Terry Fletcher
Clinton Postal Service is on of the BEST. Having lived in 6 different cities in 3 different states I can to the quality of service. Not only is the delivery service great but the people that work inside behind the counter are extremely polite and helpful.
