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February 2024 by Zachary Francis
I must say I have been a fan of this O’Reileys since I came to Clinton in 2020. I have bought many parts from this store each time the staff were super helpful. One particular staff member sticks out. I believe her name is Dee. I now live back in Florida. I had an issue with a warranty for a battery I bought from her 2 years ago. She went out of her way to help me. I mean the whole works. Tracked down my receipt, confirmed my purchase, then called the store here in Gainesville, Fl waiting on the phone with me to ensure I received my new battery. Let’s face it, customer service is not what it used to be. Often, people act irritated, uninterested and plain out rude. Hence, the importance in acknowledging when it’s not just done right, it’s done WITH EXCELLENCE. Cheers to Dee and the staff at store 1108 in Clinton, Ms. 10/10 would recommend. Thanks much!
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January 2024 by Randall Champagne
This place is very clean and organized!
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December 2023 by Aletha Peterson
Adam The Best!! Great Customer Service Highly Recommend This Store!!
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October 2023 by Kevin A
I bought some seat covers for my truck, they cost you 77 dollars, I put them on and the next day they had come unstitched.
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August 2023 by Christina Chalk
Helped us out so much on the phone that we could send our daughter in (knowing nothing) and she came back with the right stuff! Will return and super friendly!
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July 2023 by Brenda Farr
I have to say my husband's a huge fan, so I love this place! Staffs always been very helpful!
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June 2023 by Brennan Lollar
Terrible customer service, the other day, from a lady that had 'Assistant Manager' on her name tag. I've seen other comments about a rude lady working there, and that's probably the same one.As I walked in she gave me a dirty look from across the store as if she was irritated that she was about to have to do something. I smiled and walked to the counter. She continued to sweep a single spot on the floor for almost a minute, I'm certainly only to avoid walking to the counter. I said I needed to do a return and she immediately told me she couldn't without a receipt. I told her they took my phone number and she insisted 'sir we HAVE to have proof of purchase and to make sure you bought it from this store". I insisted that putting in my phone number would pull up the proof of purchase and it would be valid coming from their computer. She rolled her eyes. Took my phone number. Did some things on the computer not saying a word to me. Glared at me again. Then shoved a return receipt in my face still rolling her her eyes. I thanked her for the transaction then asked why she was so aggressive and rude while doing the transaction. She started to get rude with me and I told her she had behaved like an a**h*** throughout the entire transaction.I will NEVER return to an O'Reilly's again. Not that location, anyway. Will travel out of my way to not have her dampen my day again. I don't know if she hates her job or hates her life, but it's unprofessional to treat customers that way.
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June 2023 by D Tardy
Couldn't find the air filter for my car at 3 different part suppliers. something told me to turn into O'Reilly. They had it and offered to replace it. Great service.
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May 2023 by Venetia miller
The Manager is PHENOMENAL! We did not know she was the manager until the end of the transaction. She worked very hard as if she were a regular employee. She was very detailed and thorough and her explanation of everything and was very pleasant and kind.
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March 2023 by KWALKtheMechanic
Friendly environment, Great Parts, and get me right every time. If not, they will make it right. Big thanks to Mr. Shavers as well ??
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January 2023 by Mallory Hawkins
Workers are polite and ready to help. Decent prices
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January 2023 by shannon murray
Great service from people that actually know about cars and car parts
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August 2022 by Sandy Mcintyre
Excellent location excellent prices!
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June 2022 by Noriko Jackson
The team was awesome they helped with all my needs and they are very friendly Flemicka the asst. Manager is Great and very knowledgeable she amplifies excellent customer service I will definitely be back
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April 2022 by Donnell Carr
Really though ... The service here sucks.
