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November 2023 by EM H.
The employees here are LAZY and DISAPPEAR when you need them. Today my 75 year old father had to load 30 packages of flooring panels. He asked for help 3 times!!! Terrible incompetent TRASH employees!!
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January 2023 by Dean Shed Guy
Outstanding associates! They took the time to ask all the questions to help me with my project and make it a breeze.
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January 2023 by Kelly Kenney
I came on 1/7 looking to buy a washer and dryer . After waiting almost 30 minutes finally found someone to help. Associate checked availability . Purchased items and was told I would receive call the night before delivery. Never received call, text or email. When I called the number for delivery they said they were closed. When I called the store they said that they probably aren’t going to deliver. The items probably aren’t available. But I need to call back tomorrow. She then asked if I wanted to cancel the sale . I said I wanted someone to call me. I have waited a week and if it wasnt available I should have been notified. This is very poor business. I suggest if you need an appliance you need to go else where. Very disappointed!!!!!
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January 2023 by James J Page
The customer service just sent me on merry go round for 8mins because the chic did not want to explain why the toilet I bought didn’t have lid to tank in box with EVERYTHING else. DO NOT USE THIS FKN STORE!!!!!!!
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October 2021 by Macy M.
I called multiple times only to be hung up on after waiting on hold for quite a few minutes. Somebody would always answer, say they would be connecting me in just a few minutes, but when I would wait, they eventually just hung up without giving any explanation.
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July 2020 by JamTecCt HQ
Old food
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July 2018 by Bert Strickland
Awful.. Every excuse under the sun. Mr Coleman your store is the pits. I buy a hot water heater and pay for installation and then the excuse after excuse starts. Its under 22 miles paper work says less than 30 from Store.. Sub contractor says its 50 ? Save your effort and money and go to Lowe's..
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July 2017 by Ben Warrington
HorribleI build homes and reoair homes in Atlanta Ga.Im here in Jackson...Ms remodeling a few homes...i was going to ourchase some kitchen cabinetry off the shelf.Home depot has a computer programThat once the wall space demension are pluged into the program..you then can plug in cabinets offthe shelf OR custom made..I was purchasing off tbe shelf cabinetsTimothy the manager of tbe store would not allow his employee to access the program...unless they measured the walls themselves which would mean a home depot emplyoee subcontractor going to my home to measuring (we are talking a day to three days lag time.. im on a schedule..i build for aliving..im far from a typical home owneri spend in acess of 10k amonth at home depot.. yet i was treated like an idiot told no i cant do this and we cant do that.Here i am trying to spend 5k and there putti g a road block between me the computer program that plugs in the demensions on the wall and gives you a print out of what they will look like...Usually i would expect better service and exceptions for general contractors that spend thousands daily pushing the bottom line upward for home depot..Timothy. Didnt want my 5k...Or my future business...A lowes home improvement is 5 miles closer...i guess i will be saving time money and frustration...
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July 2017 by Tony Harper
Inside service was great,but have been waiting on an installer 3 months to come install doors.
