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January 2024 by Melanie Hankins
Pitiful.CVS in Clinton MSThe Attitude of the lady taking incoming RX on Saturday January 27th at 3:30 was downright hateful. So sad y’all pay her to verbally abuse clients.
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January 2024 by Susan Hudson
Went at 7:45 and not a sole was there.
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November 2023 by Jenn E
This pharmacy needs to hire some more staff. They absolutely do not have adequate help for how busy they are, they’re extremely difficult to get ahold of on the phone, the drive through takes forever. Just send your prescription somewhere else.
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October 2023 by warren beasley
Been on hold for over an hour. Call store side to see if anyone was working in the pharmacy and was told if I wanted to talk to the pharmacy staff, I would have to come inside the store. Really? This is unacceptable!! The pharmacy is even picking up the phone andhanging it back up
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October 2023 by Warren B.
There's no way I just spent over 30 minutes holding for someone to answer the phone to check a drug price. That's just pathetic
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September 2023 by Mary Simmons
I absolutely enjoy shopping at this CVS… they always have exactly what’s needed. The customer service specialist are always helpful. I’ve never used the pharmacy, but the actual store gets 5 ⭐️⭐️⭐️⭐️⭐️
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September 2023 by Lisa White
Can I give less than 1? Pharmacy is the worst ! If you have stress issues, go somewhere else otherwise this place will push that stress button hard! You will need medication after attempting to get your medication! Can’t reach them by phone without 15 minute wait to correct the misinformation on App
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May 2023 by Tom Wilks
My wife just spent 20 minutes on the phone to the pharmacy checking on her Mother’s prescription that was supposed to be ready for pickup at 12 pm today. While she was waiting for a person to answer, I went online to see what I could find out. The automated service said the meds have never been ordered. This customer service is beyond poor.
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May 2023 by Keisey's Echo
Pathetic... they don't care... they don't even deserve 1 star
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April 2023 by Ciarra
This CVS is fast and convenient. I usually call my refill in and have never had a problem. Super nice employees as well.
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February 2023 by Ms. Jott
They really needs to do something about this pharmacy. No matter what time you drop your prescription off it takes all day for them to fill it. It should not take hours to have a prescription filled. Whether you have it called in, go through the drive thru or take it in its literally the same thing. I clearly told the young lady at the drive through I needed it before the time she gave which was 12. She said ok give me till 11am I get there at 11:40 and its still not ready. Give you 20min you say and still not ready. This is ridiculous ? this is the only CVS that does this. Moral of this review is if you need your prescription by a certain make this your last choice. I literally sat there and heard them say give us 20min to everyone ? ? guess they have no idea how much gas is no one can afford to keep running up here. Not to mention they don't answer the phone so you can check before you head to the store. Literally over 2hrs to fill a prescription this is ridiculous. I literally watched them give someone the wrong bag of descriptions ??♀️ atleast replace the nonchalant techs
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February 2023 by Lisa G
This is the worst pharmacy I've ever been to in my life. CVS pharmacy app lies and says the prescription is ready for pick up. The pharmacist act like they don't know what you mean when you come for it. I feel worse for the seniors who have to wait 40-50 minutes for their prescriptions with nowhere to sit because pharmacy tech say they can't sit down in vacant seats. They reserve seating for the non-existing Covid-vaccine patients that are not there at the moment. Somebody needs to give these people a refresher course on professional courtesy and how to run a pharmacy with efficiency.
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August 2022 by Mary Boerema
absolutely horrible - has gone steadily downhill but today was the final straw with my daughter trying to get insulin for gestational diabetes for a WEEK with rude, snarky, unprofessional responses from employee today. Of course sells her the needles for $50 without bothering to tell her they still don't have the insulin. really?! on top of being mean and nasty to her! Beyond unprofessional. CVS needs to HIRE PHARMACISTS! I will be transferring all of my prescriptions to Polks.Update: she went to Kroger in Byram -they could not have been nicer! She walked out with the medication she needed for $10 on our insurance that cvs told her would be $1600. They just couldn’t bother checking accurately.
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July 2022 by Ben Britton
Worst pharmacy ever! Horrible customer service. Place was empty, with 4 employees in pharmacy and they said they couldn't fill my son's ear infection script within a half hour....
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July 2022 by Brittney Overstreet
Worst place ever, my dad had abdominal surgery we got to the pharmacy at 2:00pm dropped it off & its 4:00pm so two hrs later my dads pain medication has wore off, after telling us it would be ready at 3:00… he lives in Utica ms so we won’t be coming back EVER again! Staff is rude & have pathetic work ethic’s.