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March 2024 by Silas H.
The employee was rude and acted like I had no idea what I was doing. Went to get a check engine light cleared, employee bossed me around and refused to let me do anything. Then when I asked her to erase the code she said she couldn't do that, when I was literally looking at the "erase code' button. Terrible experience, terrible employee interaction, wont be back.
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December 2023 by keith franklin
Part stores are part storesBut this one has better pricesCheck here forst
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September 2023 by Mike W
I'm done wasting my time at this location. They're happy to sell oil and filters, but would not take my used oil today. They said it was overfilled and is only emptied once every few months! In the past I've asked about their scan tool and somehow it's always broken. There's no service here - just a place to buy parts. They have no reason to exist - I can buy parts on Amazon for less money and infinite selection.
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August 2023 by Davis Winstead
This staff was helpful and resourceful in helping find a solution to an undersized battery terminal issue in my car.
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July 2023 by Crown7741 !
Walked in, both guys head down burried into their phone. Waited there for a minute. Asked if I could get a code reading. And they said they "don't do code readings at night". So wasted my time and lied. Do better
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July 2023 by Derek Caduff
The staff here are rockstars. I was driving through with family and had car issues. They helped me diagnose the issue, got the parts needed, and helped me replace the parts right there. Back on the road in about an hour. Friendliest staff I've experienced at an Advance. Thank you everyone!
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July 2023 by Wayne Early
I frequently visit this Store and the service is great. Helpful and knowledgeable people. Keep providing the best of service. Thanks!!!
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May 2023 by DoubleG_Kee
They don’t refund you for the cheap parts that don’t work ??
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April 2023 by C D
Sweetest guys helped me put windshield wipers on when they were almost closing and I appreciated it so much. Thank y’all!!
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February 2023 by Matt C
Was at this location yesterday. Extremely helpful staff. Got the right part, allowed me to borrow tools for the job, and when at a loss, they helped me finished replacing my alternator and got me back on the road. Special shout out to Kat! Old school went out of his way to help me. True God sends!
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January 2023 by David McFarland
Great customer service! Not only were the employees helping my wife today (2/22/22) kind, courteous, and friendly, but she mentioned all of the other employees were friendly as well even if they had no direct reason to interact with her. They happily helped resolve a simple battery issue that the AutoZone on County Line Road in Ridgeland were too lazy to, and not only secured a sale of a battery that AutoZone could not, but they are now our go-to auto parts store as of today. They demonstrated great customer service, reliability, and competence regarding the products they sell. I’ll be sure to recommend this location!EDIT: I came to add another 5 star review today just because of several more positive experiences we had recently, but saw I already had one posted! The employees and manager really make this a great location to shop at, and go above and beyond.
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November 2022 by Lubertha Dorsey
The service was very good And I was pleased with the guy that helped me.
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October 2022 by Chris Graham
Wife had great experience with day shift today 5 stars. I went back tonight arrived at 8:49 — door locked with two guys standing behind the counter. Listed closing time 9 pm. I bet their last transaction was closed at 8:48 or 8:49 because someone was leaving when I arrived. 1 star. Spent money at Walmart instead.
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August 2022 by K Nichols
They had what we were looking for. Went to several other auto stores and they had no idea what I was asking for. They paired what would work and it did work. They took the time to measure and see if that would be a perfect fit. Thanks!!
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July 2022 by B Russum
Very helpful floor person, went to stock room to check if what I was looking for was there. Thank you young man.
