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September 2024 by Anna Kelly
I established an account with BankPlus because of the hours they stay open inside and even more with the drive through hours.I loved them. Now it’s just so frustrating, with the hours they have now. Replying to review response. No to you it maybe the same. But in some way it's not today when visited,the teller service isn't allowing deposits. And now waiting to speak with ATM TELLER. THE WAIT IS TO LONG. THEN WAITING ON ONE PERSON TO COMPLETE TRANSACTIONS ON ONE M ACHINE IS FUSTRATING. IT ALREADY RUNS SLOW. YOU HAVE PPL BLOWING CURSING Etc. One machine ONE teller come on. It's not the same
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January 2024 by james clark
Profile black people if black be careful
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January 2024 by That Guy Ty
Very friendly employees. You will be greeted with a smile every time you walk through the door. Would be nice if you did auto loans.
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December 2023 by ThatGuyFromThe601
Very friendly employees. You will be greeted with a smile every time you walk through the door. Would be nice if you did auto loans.
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May 2023 by Angie
I thought the drive-thru stayed opened till 7? Past couple times I went by through there at 5:30 and only thing opened was atm. Nobody was there and no cars in parking lot.
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October 2022 by Nelson McDonough
Bank Plus will cost you money. I have opted out of overdraft, only to continue to be charged overdraft fees. I have been refunded and then recharged. The app is especially unhelpful. It is almost always wrong about your current balance. Bank Plus is probably the worst the bank I have ever used, and that is saying a lot. This branch in particular is no better or worse than any other. My advice, take your money to Trustmark or Regions.
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September 2022 by John Marshall
Incompetent.
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June 2022 by Tommy Manning
Easy access in a prime location with plenty of lanes and ATM to choose from.
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October 2019 by K M
Very friendly, helpful, and curteous staff. My son and I joined this bank 2 years ago. We love the service and online banking as well.
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February 2019 by Karen Montgomery
Very friendly, helpful, and curteous staff. My son and I joined this bank 2 years ago. We love the service and online banking as well.
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February 2019 by Michele Speights
The last two weeks Friday evening I've gone through the drive thru. Nobody came on to greet me nor tell me thank you for your service. Used to not be like this, but it's different people at the drive thru. Very dissatisfied with not being acknowledged and greeted. I work for a dr's office and always greet everyone that comes in and checks out. Poor service......hope it gets better or I'm switching banks.
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July 2018 by Effie Seward
I use the atm machine
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February 2018 by Ken H
Untrained, incompetent so called managers. They have to call a supervisor every 5 minutes to ask how to handle a transaction. Lie and say they don't have a restroom and say go to the convenience store next door. They damn well do have a restroom. 6 figures in their bank and they treat me like poor trash. You can bet it is going elsewhere ASAP.
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October 2017 by T. Stamps
Terrible bank. Terrible customer service. Bank favor select people. Stereotype others.
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August 2017 by T S
Terrible bank. Terrible customer service. Bank favor select people. Stereotype others.
