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September 2024 by No Name
These people are very nice and friendly but I won’t be returning. I boarded with this people once but stopped going because they have a kid that runs around with the dogs. Random small children shouldn’t be around dogs especially a professional dog daycare, that’s just a disaster waiting to happen. You need to put your kid in a daycare, I’m confused why someone’s daughter is there. No professional dog day care has a child running around. I don’t bring my child to my job. It’s just weird and inappropriate. It’s concerning because kids that small aren’t well behaved and well mannered around animals I don’t know if she grabbed my dogs tail or bothered my dog. I don’t trust random kids around my dog…
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June 2024 by Stewart Young
Katherine and the team have been watching our dog for a couple years, and I can tell you they take care of him like he is their own. We always feel assured he will be loved and looked out for after drop off.
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June 2024 by Amy Dent
We have been using Pet Haven for 2 years. Great people and great service! The owners are always there and take very good care of my pet. Dolly is happy to visit her friends and ready to rest after a day of play! :)
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March 2024 by Lakin Slay
i really enjoyed Pet Haven in comparison to other dog daycares in the area! my dog Annie (Angelica) came back to me so excited and i’m positive she was well loved during her stay! only thing is i may have wanted to be informed about her bunking with someone else beforehand , but i don’t mind at all since i know her anxiety can be a lot when separated ! i called back to inquire what kind of dogs and the genders (to personally know what kind of dogs to possibly adopt in the future) and i was able to get a response of who she was around the past 4 days of her stay! would recommend and so thankful for someone loving my angelica as much as i do!
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February 2024 by Mary Smith
We had a great experience with Pet Haven! Our dog boarded with them for nearly a week and came home happy, tired, and peaceful. You could tell that he felt safe and well cared for. We will definitely be using Pet Haven in the future!
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December 2023 by Ann Brissette
Staff very welcoming and my dog comes home exhausted from playing.
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December 2023 by Kathy Stoll
Friendly staff
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September 2023 by Sherion Berry
Never, ever trust them!!! True enough, my pup went in looking like a longhaired, free loving happy hippie. She was flea free with no tangles pic 1 & 4. Gave them picture 2 as guide to how she was to be cut. When picked up, she looked like a wet monkey's butt pic 5. Absolutely nothing, like picture!!! Male owner said he was the one that groomed her. Nail where not trimmed and as you can tell jagged clipper cuts everywhere.
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September 2023 by Sarah Riedi
We LOVE it here. We send our 3 very energetic dogs here and it is their home away from home. Katherine is a godsend who truly cares for our pets like her own. We are very grateful for her.
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September 2023 by Kristen Riddle
Great family place have no worries bringing your animals here ?
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April 2023 by Lynda H.
We took our dog Fuzz to Pet Haven while we went out of town for 4 days. We adopted 13 year old Fuzz from a man who passed away and his wife had to be placed in a nursing home. We knew Fuzz was never boarded before. Well, Pet Haven was very understanding and accommodating to our precious 7 pound pup! We cannot thank Catherine and her team enough for the wonderful care he was given! We also requested he be groomed and they did a great job! Thank you! We will be back for sure!
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February 2023 by Brad T.
I left my cat with them and they did a fantastic job taking care of him. I really appreciate their flexibility and ease for accommodating my pet. This is a place worth using.
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January 2023 by Richard Cuomo
The staff is incredible...my dog (pitbull) ,,she did not want to leave...haha
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December 2022 by kriz
I boarded my dog here for around 5 days. I left her with a bag of food to last her entire stay + a little extra, and told Pet Haven to call if she wasn't eating (she sometimes gets too anxious to eat).After the first night, I called to ask how my dog was doing & if she ate. The lady from Pet Haven very quickly said she was fine and ate, and then went silent--0 other details--which is fine, a little disappointing but whatever.At pick-up (but before Pet Haven brought her out), I asked how the boarding went and again asked if she ate. They claimed she "ate very well" and gave me no other details, instead going on and on about another dog they claimed she played with. They kept describing the other dog and his activities, seeming to forget I asked about MY dog. Then, they had to retrieve my dog from her kennel and asked me which one she was, AFTER that whole conversation, meaning they had no idea which dog was mine even though they told me she ate well!They handed me the rest of her food and over half of it was left, meaning that they either didn't notice she wasn't eating or decided not to tell me about it.Also, I asked them to give her a bath and haircut sometime during the 5 days and they STILL hadn't done it by the time I picked her up, giving the excuse that they thought I would show up later in the afternoon...??? Why though? I never said I would show up in the afternoon, and they never asked.Final thing: there were quite a few reviews complaining about a child running around, so I asked about that when we arrived, and the lady at Pet Haven said the girl doesn't stay around the dogs. That turned out to be a lie, because when I came back to pick her up, they lead my dog out with the little girl following them.I would not come back here. I don't trust these people and they are either dishonest or don't communicate well (or both). I would highly recommend taking the time to go with another boarder/daycare unless you're absolutely desperate.
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November 2022 by J Thompson
Nice and friendly atmosphere for your pets
