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December 2020 by Robert G.
This place has everything you need, and more. Only possible issue is it's sometimes difficult to find someone to help when you need it. However, it's helpful to search for the item you want in their mobile app, and it tells you what aisle and bin the item is in. Very nice to have this store here in Brandon.
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December 2020 by Ronnie Goodson
They have the best staff there of any Home Depot.
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June 2020 by Linda Jones
They always treat me like I'm the only customer in the store!Thanks guys!!!
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April 2020 by Whitney Laken-Wixon
Very cool store. I love the home stores and the fresh wood smell
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December 2019 by Pam Harris
I purchased a grill online and received an automated text that it was ready to be picked up. I waited until the next day to make the trip to pick it up. Not only was it NOT available to be picked up, I was informed it could be several days until it would be ready. I was informed that the text was automated, not coming from the store. I ABHOR DISHONESTY! Corporate office, I recommend EVERYONE TO NOT BUY FROM HOME DEPOT!!!
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November 2019 by Tracy Stockton
These plants that are marked $4.98 actually rang up $8.98, and when I went back ten days later to get the $16 THEY OVERCHARGED ME (for four plants), I was met with a major attitude from the women at customer service who said I couldn’t get that money back because it had been over seven days! Then when they finally decided to give me my money, the girl only gave me $12 instead of $16! I didn’t bother to count it until I got home. Watch your money in that store because they have more than one way to steal it from you!
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September 2019 by Jesyca N Alford
Great service friendly service good service
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July 2019 by Jay D.
Worst experience ever. I've been to dozens of Home Depot's in my life and this place is absolutely the worst. Service sucks. Bad attitudes everywhere. No one wants to help. I loaded all this wood myself. Cashier lady just tried to rush me out. Pitiful. I won't go back. I rather drive to Madison.
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June 2019 by Brandi G.
I've never been to a Home Depot this lazy. There are a bunch of people walking around, but none of them work in the department you need help in. A vendor working in the back called twice for help for us to no avail, and also a Home Depot worker called as well with no response, and she never came back to check. After 30 minutes we figured out what we needed ourselves. The vendor saw us at the front of the store and asked had we gotten help and I told him no, he apologized, but none of the actual Home Depot employees seemed to care. The girl working self check out looked right at us with glazed over eyes and did not utter a word. They have a decent variety of products, but their customer service skills suck. They need to just start over with better employees that actually appreciate having a job.
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March 2019 by Oma C.
Took hour to load up 3k$ flooring purchase had 3 pallets they one marked 2/3 so they thought that was it fork truck driver not trained hit my trailer made them drop the pallets hand loaded on my trailer myself and son worst customer service likely not to shop there again
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January 2019 by Stacy Ferguson
Knowledgeable employees
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December 2018 by Emily Carter
They alright
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July 2018 by Shem I.
Never reviewed a Home Depot before.... I spend a lot of time in a lot of them and find the experience rarely differs, hard to find staff when you need help, when you do find them they are clueless... Not, this HD was different. Staff were easy to find, knowledgeable and very kind.
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April 2018 by Michael Jones
The lumber department at this place is absolutely horrible!!! If your a man and work at Home Depot in Brandon in lumber it must be a requirement to be the most lazy and rude person you can be to work there!!!!! I will never spend another dime at this place!!! Absolutely horrible experience every time I go in there and this was the last straw!!! What happened to the mom and pop lumber yards that cared about people and helped.
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January 2018 by TN C.
If I could give no stars I would! Know how they claim to honor competitors advertised deals and specials?? NOT TRUE! We purchased 2 appliances at Home Depot before Christmas from Marion our salesperson. At the time, Lowes was offering the refrigerator we were purchasing with a free ice maker. Marian told us that they would honor that and we would receive a free ice maker with the purchase of our refrigerator. He even went so far as to supposedly getting authorization from management. He even gave us an extra $120 off saying it was magic and that apparently the price has been lowered even more. They stated that our appliances would be here December 26. They were not. Come to find out they hadn't even been shipped. We were not even notified the say had been sitting in Home Depot's warehouse waiting for us to pick them up we had no idea they were there we had never been notified. I had to call Marian just to find out if they were even there and when could we expect our appliances that we had purchased three weeks before. After a month we finally get our appliances and guess what was missing? The icemaker!! When I called to ask about this I was told by the manager that they don't get freebies. I tried to explain to her that this was not a freebie this was part of a deal that Lowes had and that Marion had said that you would honor but to no avail! I was told by Annette, one of the managers on duty you're not gonna get it. Apparently there have been a misunderstanding somewhere or a miscommunication of sorts . So I proceed to go up there hoping Marian could help me since this was his deal and he had made money off of us. He looks me straight in the eye and LIES and tells me that the $120 that was in his words magic and that they had already they had discounted again what's the actual icemaker and I would have to buy one and he would be happy to order it for me and take my money. I told him that was not the deal that was never communicated to us there was no miscommunication he had stated that per his manager we got a free icemaker with our whirlpool refrigerator. I specifically asked him am I going to get my icemaker that you promised me are you going to live up to your word - his answer was sorry no I'll be happy to order it for you and that'll be an additional hundred dollars. These guys will say anything to get your money!! Please go anywhere but here! You will regret doing business with this Home Depot! They don't give a damn about their customers and their customer service sucks!